Host

Innovative Dining Group•West Hollywood, CA

32d

About The Position

COME JOIN OUR TEAM! BOA Steakhouse Sunset is now hiring Host to join our Team! BOA Steakhouse is a game-changer in the world of American steakhouse cuisine, based in Southern California and part of Innovative Dining Group's collection of trendy and exciting restaurants including Sushi Roku and Katana Robatayaki and Sushi Bar. This innovative Steakhouse concept brings together a blend of inventive traditional dishes, a vibrant atmosphere, and an array of custom cocktails. With a commitment to providing unmatched hospitality, BOA Steakhouse has quickly become a go-to destination for tastemakers from around the world. Get ready to embark on a culinary journey like no other at BOA Steakhouse Sunset. What You’ll Do: A Host’s duties primarily focus on ensuring that guests have a positive experience as soon as they walk through the door. Responsibilities include answering the phone, making reservations, greeting and seating guests, and answering questions about menu items and other general inquiries. Other specific hosting duties may include assisting management with administrative tasks and setting tables for guests.

Requirements

2 years of previous and relevant experience in a high-end, high-volume restaurant.
Ability to multi-task and work efficiently under pressure
Strong communication skills, both with guests and teammates
A positive, upbeat attitude with a strong work ethic
Flexible availability to work days, nights, weekends – we’re looking for team players who can adapt to the flow of the restaurant
A valid Food Handler Card and Alcohol Awareness Training Certificate (must have upon hire)
Ability to work standing for long periods, lift up to 25 lbs, and manage a physically demanding role
Must be 18 years or older

Responsibilities

Warmly and graciously greet all guests upon arrival and explain our restaurant concept
Seat parties based on guest preferences and balance customer flow in server sections
Upon seating, offer guests a menu and inform them of their server’s name
When immediate seating is limited, record guest names and the number of people in the party
Provide guests with estimated waiting time and always maintain a professional, courteous attitude when confronted with hostile, impatient or irate guests
Accommodate special seating requests for guests whenever possible
Maintain the cleanliness and organization of the host stand
Inspect table for proper presentation and completeness
Clean menus of food and stains
Be available to fill in as needed to ensure a smooth and an efficient operation of the restaurant as directed by the Restaurant Manager or immediate supervisor
Create a welcoming environment for guests by greeting them, thanking them, and saying “good-bye”
Demonstrate excellent customer service skills and the ability to remain calm and composed under pressure
Embody and deliver on exceptional service and hospitality