Cap Club Restaurant Host

Hotel Viking Newport•Newport, RI

6d•$7 - $7•Onsite

About The Position

Hotel Viking, located in the heart of Newport, Rhode Island, is seeking talented individuals to join our team. As a historic and luxurious property offering unparalleled hospitality, Hotel Viking is the perfect place to further your career in the hospitality industry. With its breathtaking views, elegant accommodations, and exceptional service, Hotel Viking has been a renowned destination for discerning travelers since 1926. As an employee, you will have the opportunity to work in a vibrant and dynamic environment where you can showcase your skills and expertise. Join our team and be part of a legacy of excellence at Hotel Viking, where we strive to create unforgettable experiences for our guests. Apply today to be a part of our prestigious team! Are you a friendly and outgoing individual who enjoys providing excellent customer service? Join our team as a Greeter/Cashier and be the welcoming face of our establishment. We are seeking an enthusiastic candidate who can greet guests with a smile, assist them with inquiries, and handle cashiering duties efficiently. As a Greeter/Cashier, you will play a crucial role in creating a positive first impression and ensuring a smooth check-in/check-out process for our guests.

Requirements

Excellent customer service skills
Strong communication skills
Read, write and speak English fluently
High energy and enthusiasm
Ability to multitask in a fast-paced environment
Strong attention to detail
Experience with cash handling and point-of-sale systems
High School diploma or equivalent
Ability to work flexible schedules, including weekends and holidays

Responsibilities

Welcome guests with a warm and friendly demeanor, creating a positive and inviting atmosphere
Provide exceptional customer service, answering inquiries, and assisting guests with their needs
Efficiently handle cash transactions, ensuring accuracy and compliance with company procedures
Maintain a clean and organized work area, including the cashier station and lobby
Collaborate with other departments to ensure seamless guest experiences
Offer suggestions and recommendations for nearby attractions, dining options, and activities
Demonstrate a proactive approach in resolving guest issues or concerns
Uphold the hotel/resort's brand standards and contribute to a positive team culture