Host

Sonesta International Hotels Corporation•The Benjamin Royal Sonesta New York, NY

29d•$18 - $20

About The Position

We’re Sonesta International Hotels. The 8th largest hotel company in the U.S.—and growing fast. An epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect. Together We Thrive —bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting. Job Description Summary As a Host, you will be the first point of contact for guests, ensuring a welcoming and seamless dining experience through friendly service, efficient seating, and effective communication with guests and staff. Job Description Qualifications Greet and seat guests promptly with warmth and professionalism Manage reservations and guest flow using OpenTable Answer phones, handle inquiries, and accommodate special requests Maintain cleanliness and proper setup of host area and dining room Assign sections, support servers, and monitor table availability Uphold guest satisfaction by addressing needs and providing solutions Maintain a polished appearance and follow company standards Support team with side duties and assist in transporting beverages when needed Key Responsibilities Greet and seat guests promptly with warmth and professionalism Manage reservations and guest flow using OpenTable Answer phones, handle inquiries, and accommodate special requests Maintain cleanliness and proper setup of host area and dining room Assign sections, support servers, and monitor table availability Uphold guest satisfaction by addressing needs and providing solutions Maintain a polished appearance and follow company standards Support team with side duties and assist in transporting beverages when needed Note: A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor. This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship. Go Beyond @SonestaHotels We are an organization built on people, thoughts, and ideas, all working towards fulfilling our simple mission: to wow every guest, team member, partner, and community we operate in by delivering quality, value, and amazing hospitality. We will achieve our mission by being passionate about exceeding expectations—by being persistent, resilient, and constantly seeking new and creative ways to succeed. "Doing the Right Thing" and "Going Beyond" are the principles that guide our every action. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be an exhaustive list of all responsibilities or qualifications for the job. This job description is subject to change at any time. Additional Job Information/Anticipated Pay Range Hourly compensation range is $18.00 - $20.00. Base pay offered may vary depending on various factors, including but not limited to job-related knowledge, skills, and specific/overall experience. Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance Health Savings Account with Company Match 401(k) Retirement Plan with Company Match Paid Vacation and Sick Days Sonesta Hotel Discounts Educational Assistance Paid Parental Leave Company Paid Life Insurance Company Paid Short Term and Long Term Disability Insurance Various Employee Perks and Discounts Hospital Indemnity Critical Illness Insurance Accident Insurance Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law. Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.