SP - Host - Aspire
About The Position
The Host position at the Aspire Restaurant will primarily greet and assist Guests in a positive, welcoming and professional manner. The Host will anticipate guests’ needs and respond appropriately with a sense of urgency. They will also maintain a proactive approach to solving any guest’s questions or problems. Finally, the Host will bid farewell to guests, using their name when known, and encourage them to return to the establishment. In addition to responsibilities in the restaurant, this position is also responsible for preparing, working, and resetting private and club events when necessary. This role will contribute to the organization as an active business partner that is responsible for supporting the company's goals, objectives, vision, mission, and values.
Requirements
- Must have strong communication skills and ability to multi-task is required
- Always being positive, showing enthusiasm, being humble, being thankful, and being respectful to all team members.
- Ability to follow directions well, make quick decisions, and keep organized while under pressure
- Ability to read and write in English proficiently, as well as having basic math skills and the ability to use a calculator.
- Must be punctual and have regular and reliable attendance.
- Must have a positive attitude, be self-motivated, polite, energetic and a willing learner
- Availability to work a flexible schedule, including weekends and holidays
- Must be 18 years of age to serve alcohol
Nice To Haves
- One (1) year experience as a host in a hotel, private club, or similar restaurant establishment preferred
- Previous exposure to high volume restaurant environment preferred
- Basic computer skills and experience with computer based reservations systems preferred
Responsibilities
- Consistently following Food & Beverage sequence of service utilizing all proper procedures standardized by venue managers and chefs
- Assisting in providing analytical support and decision making tools to leadership team to help exceed desired business results
- Working as a team and effectively communicating with management, chef and service staff in order to fulfill and address any issues or needs requested by guests and or other Associates
- Anticipate the members’ and guests’ needs and responding appropriately with a sense of urgency
- Greeting and seating guests and controlling the flow of guests coming into the restaurant, bar and lounge while under pressure.
- Overseeing daily restaurant reservations, pre-assigning seating where necessary, and communicating with management, service staff and chefs and special guest needs, requests, and VIPS
- Coordinate to-go orders with the service team and communicate accurate pick up times to members
- Cleaning all spills, and broken glassware/dishes immediately, using floor signs when necessary
- Cleaning of all equipment, tools, and supplies and maintaining equipment in good working order while following all procedures and policies set forth by the company, division, department and County health department
- Stock snack stations throughout the clubhouse
- Perform additional duties as assigned that may be outside of the normal scope of duties based on business needs.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
