Host

Trident Ventures, LLC•Loch Lloyd, MO

89d•Onsite

About The Position

The Host at Loch Lloyd Country Club is responsible for providing members and guests with a consistently exceptional experience through professional service, product knowledge, and attentive hospitality. Hosts are expected to uphold the club’s standards in appearance, attendance, service execution, and position responsibilities.

Requirements

Prior hospitality or service experience highly preferred
Knowledge of food and beverage service
Basic mathematical and cash-handling skills
Memorization of menu items and table numbers.
Must be 17 years of age or older
Ability to work non-traditional hours, including evenings, weekends and holidays as directed by club management.

Nice To Haves

Strong organizational and communication skills
Friendly, welcoming demeanor
Ability to work independently as guided and as part of a team
High standards of integrity, honesty, and professionalism
Commitment to maintaining positive member and associate relationships
Maintain a neat and professional appearance that reflects the standards of our organization.
Specific guidelines and criteria will be provided upon hire and are required for ongoing employment.

Responsibilities

Work collaboratively with the Food & Beverage Team to ensure member and associate satisfaction.
Greet all members in a warm, sincere and helpful manner.
Interact with Members and staff in a cordial, efficient and professional manner.
Learn, recognize, and accurately identify members, their member numbers, and guests.
Provide prompt, professional, and attentive service.
Maintain cleanliness and organization of all front-of-house and applicable back-of-house areas.
Clear and set tables
Prepare to go orders
Complete all opening, closing, and transition checklists on time.
Perform additional duties as assigned.
Maintain a polished, professional appearance at all times.
Adhere to all appearance standards, including posture and presentation.
Follow proper communication channels and adhere to schedule.
Arrive on time and fully prepared for all scheduled shifts.
Demonstrate complete knowledge of offerings.
Knowledge of beer, wine, spirits, and cocktail offerings.
Familiarity with daily and weekly specials and all featured items.
Demonstrate and follow service guidelines and upselling techniques to maximize revenue and experience.
Communicate with service staff throughout the shift to understand and anticipate room seating, timing, availability, requests and alike.
Understand and anticipate demand using seasonality, weather, demand, events, and understand golf tee sheet timing.
Consistently check scheduling platforms and communicate on proper channels as directed by management.
Always represent Loch Lloyd Country Club with professionalism and member confidentiality.
Operate efficiently through our dining reservation system and keep accurate details.
Follow safety and sanitation rules and practices.