Host

Troon•Bloomfield, CT

1d•Onsite

About The Position

Tumble Brook Country Club is seeking a part-time Host! Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service. Whether you’re just kickstarting your career or have a long-standing passion for hospitality service and working with people, there’s an exciting new opportunity for you at Tumble Brook Country Club. Gain first-hand, in-depth customer service experience and engage with travelers from all over. Ideal candidates are organized, customer service-centric, and possess strong communication and interpersonal skills. Hosts & Hostesses receive and seat guests at the restaurant facility, while ensuring that guests are given friendly, attentive, and efficient service in the dining room. Beginners are welcome – while at least a few months of experience is preferred, it is not required for the position. Our team has made a conscious effort to ensure strong protocols are in place to keep you and our patrons safe, so you can focus on the customer experience, camaraderie, and dining room management. For more information on our open opportunities, apply today! Troon started as one facility in 1990 and has since grown to become the world’s largest professional club management company. We offer careers around the world at all levels of golf operations, opportunities for professional development, growth opportunities, and a comprehensive benefits package. Our goal is to create extraordinary guest and member experiences through personalized service, consistency, and uncompromising attention to detail. For more information about the Troon Experience, please visit https://www.troon.com/ .

Requirements

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience
Ability to read and speak English may be required in order to perform the duties of the job
Must complete Alcohol Awareness Training
Knowledge of Microsoft Office applications
Knowledge of the point-of-sales (POS) system

Nice To Haves

At least a few months of experience is preferred
Flexible schedules with availability to work weekends and holidays, as needed

Responsibilities

Welcomes each guest with a friendly greeting and escorts them to their assigned table
Seats guests in station rotation while maintaining guest lists and following/enforcing check-in procedures
Assigns opening and/or closing side duties and supervises side work; ensures completed set-ups of all stations before service staff departure
Assists with side work and/or assists service staff with bussing tables, taking cocktail orders, etc.
Maintains the reservation book, takes incoming telephone calls, and notes reservations and special requests by guests
Retains knowledge of all menu items, prices, and general service procedures
Responsible for the standards of appearance and cleanliness in all service areas
Remains visible on the dining room floor and is easily accessible to guests, staff, and management
Checks all tables before service to ensure proper settings
Communicates guest requests and concerns to the department manager
Incorporates safe work practices in job performance
Regular and reliable attendance
Performs other duties as required by the supervisor