Host - The Floating Green Restaurant

Coeur d'Alene Resort•Coeur d'Alene, ID

153d•$3•Hybrid

About The Position

Exceed guests’ expectations by providing a high standard of service. Respond to all interactions in an efficient, courteous and professional manner to achieve maximum customer satisfaction. Sell and suggest all the unique items offered at the Floating Green based on product knowledge. Follow Hagadone Hospitality philosophy.

Requirements

High school education or equivalent experience.
Two years of experience in the Food and Beverage industry.
Basic food and beverage service knowledge and skills.
Able to read, write and speak English.
Must be at least 19 years of age to serve alcoholic beverages.
Must be knowledgeable about food, wine, and liquor.
Capacity to stand for up to five hours at a time.
High level of verbal and social skills.
Display a confident personal presence, free of visible tattoos and facial piercings.
Must be able to climb stairs as well as a ladder/step stool to reach stock.
Be able to carry up to 45 pounds in a buss tub.
Be able to carry up to 30 pounds on a tray.
Be able to walk up to five miles a day.
Be able to walk up two steps during shift.

Nice To Haves

Possess a positive, enthusiastic attitude.
Convey a calm and organized disposition even when busy.
Maintain a “can do” attitude.
Perfectionist, attention to detail, efficient and effective.
Desire to increase product knowledge.
Ability to stand for long periods of time.
Possess good handwriting, good memory, and a high stress tolerance.
Basic math and money handling skills.

Responsibilities

Take orders accurately and deliver food in a timely manner.
Quality check tables through service.
Stay attentive and courteous with every table.
Responsible for prompt service and attentiveness to the Guest.
Maintain service stations stock throughout each shift.
Work as a team player and help each other throughout your shift.
Responsible for the appearance of their designated section, as well as the overall appearance of the restaurant.
Handle payments transactions – act as a cashier. (cash, credit cards, membership and room charges).
Maintain a neat and tidy appearance of each table.
Deal with customer difficulties as they arise.
Must be at least 19 years of age to serve alcoholic beverages.
Must be knowledgeable about food, wine, and liquor.
Capacity to stand for up to five hours at a time.
High level of verbal and social skills.
Display a confident personal presence, free of visible tattoos and facial piercings.
Must be able to climb stairs as well as a ladder/step stool to reach stock.