Host

SIEGEL GROUP NEVADA INC • Winchester, NV

53d • Onsite

About The Position

The Host/Hostess is the first point of contact for guests and helps set the tone for their dining experience. The role welcomes and seats guests, manages reservations and waitlists, and supports smooth dining-room flow. It requires strong communication, composure under pressure, and a genuine interest in hospitality.

The Host greets guests, handles reservation calls and bookings, controls reservation volume, distributes guests among seating sections, tracks guest counts, and communicates wait times. The position coordinates with service and bus staff, relays telephone messages, helps maintain the host area and washrooms, handles gift certificate sales, and adjusts tables and seating arrangements as needed. The Host is expected to interact pleasantly with guests and contribute to seamless service.

Requirements

• At least 1 year of experience in a fine-dining restaurant environment.
• Strong math skills and ability to manage waitlists and seating charts accurately.
• Experience with the OpenTable reservation system.
• Familiarity with menu items, daily specials, and restaurant layout, including table and station numbers.
• Punctuality, dependability, and ability to adhere consistently to scheduled shifts.
• Warm, outgoing, sincere personality and excellent interpersonal skills.
• Ability to stand for long periods and move safely throughout the restaurant.
• Comfort working in a fast-paced, noisy, and sometimes crowded setting.
• Ability to safely move chairs, highchairs, and booster seats as needed.
• Flexible availability to work evenings, weekends, and holidays.
• Clark County Food Handler card and Alcohol Awareness Card.

Nice To Haves

• Friendly and approachable, with a natural talent for hospitality.
• Organized and detail-oriented, with the ability to manage multiple tasks simultaneously.
• Calm and professional under pressure, maintaining composure during busy service periods.
• Effective communicator who interacts positively with guests and team members.
• Passion for creating memorable guest experiences and contributing to a positive team culture.

Responsibilities

• Greet guests promptly and courteously, providing a warm and sincere welcome.
• Manage reservations, including taking calls, recording necessary information, and confirming bookings according to standing procedures.
• Determine and control the number of reservations accepted per shift to maintain optimal flow and service standards.
• Seat guests evenly across sections to balance the dining room and distribute guests fairly among servers.
• Maintain an accurate count of guests seated in each station throughout the shift.
• Manage the waitlist when applicable, provide estimated wait times within five minutes, and explain the wait system clearly and courteously.
• Coordinate with service and bus staff to meet guest needs promptly, including special party seating and table adjustments.
• Complete and relay telephone messages to the appropriate team member within 10 minutes.
• Monitor and coordinate washroom and host-area cleanliness in collaboration with bussers.
• Keep the host desk and waiting area clean, organized, and welcoming.
• Handle gift certificate sales accurately and accountably.
• Move tables and adjust seating arrangements to accommodate party sizes.
• Engage pleasantly with guests and maintain a positive attitude and good humor.
• Communicate effectively with guests and team members to support seamless service delivery.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed