Host

Tavistock Restaurant Collection•Las Vegas, NV

20d

About The Position

Canonita, located in the Venetian Resort, is seeking an enthusiastic and dedicated Host/Hostess to join its restaurant team. The Host/Hostess delivers genuine, personable hospitality and is responsible for making a positive first and last impression on guests. The role aims to exceed guest expectations and encourage guests to return by providing exceptional service.

Requirements

High school education.
Ability to speak, read, and write in English.
Adaptability and flexibility to changing business needs, responsibilities, situations, and customer needs.
Attention to detail and commitment to quality.
Effective listening and communication skills.
Confidence in ability to perform the job.
Customer focus and ability to build and maintain guest and team-member satisfaction.
Initiative and reasonable resolution of issues and problems.
Problem-solving ability, including handling difficult or complicated challenges.
Teamwork and cooperation toward shared goals and deliverables.

Nice To Haves

Previous hospitality experience is preferred.

Responsibilities

Maintain proper grooming and uniform standards.
Greet guests warmly and make a positive first impression.
Provide genuine hospitality and establish emotional connections with guests.
Contribute to restaurant teamwork and success.
Communicate effectively with guests and team members.
Escort guests to tables while engaging them in polite conversation and providing a positive experience.
Answer telephones and accurately take reservation requests.
Accurately take in-person or telephone orders for takeout and packaged food.
Update table availability and manage the dining room using the table management system.
Handle guest complaints professionally and immediately alert a manager.
Communicate table availability, key table updates, and guest special requests to managers and servers.
Follow up with guests about their meals and dining experiences to ensure satisfaction.
Maintain cleanliness and sanitation.
Maintain a professional and gracious demeanor.
Accurately perform opening, running, and closing duties.
Perform other job functions requested by management.