Host - TAO Restaurant Los Angeles

Tao Group Hospitality•Los Angeles, CA

10h•Onsite

About The Position

Guides guests to appropriate table as directed by the maître d’. Interacts with the restaurant guests, fellow team members, and supervisors in a polite, courteous, and hospitable manner to ensure gracious hospitality. This role involves anticipating and accommodating guest needs, maintaining the cleanliness and orderliness of the entrance area, and complying with sanitation standards. The host will actively take and process reservations, assist with incoming calls, and answer guest questions. Responsibilities also include checking guests' belongings, setting up the front desk area, performing side-work, and assisting with opening/closing procedures. This includes ensuring menus are printed and organized, collecting menus, and performing prescribed side-work. The host must report any breakage or damage immediately, attend daily pre-service meetings, and participate in training sessions. Learning by observing, sharing knowledge, and leading by example are key. A positive and professional attitude is essential, along with demonstrating knowledge of Tao Group Hospitality and its partners. The role requires working as part of a team, providing support to fellow team members, and completing additional tasks as assigned.

Requirements

Previous hospitality experience.
Previous host person experience.
Experience in a high-volume restaurant/nightclub/lounge.
Ability to write, read, and verbally communicate
Must have good positive energy throughout the day
Must be able to print legibly for Team Members, management, and guests to read
Must be able to stand for extended periods of time
Must be able to move quickly
Must be able to push and lift up to 75 lbs. with or without assistance
Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume
May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
Exposure to cleaning materials
Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment
Maintain a professional, neat, and well-groomed appearance adhering to Company standards
Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner
Ability to maintain confidentiality
Ability to handle a fast-paced, busy, and somewhat stressful environment

Nice To Haves

Tao Group Hospitality in-venue host person training

Responsibilities

Anticipates and accommodates the needs of the guest.
Maintains the general cleanliness and orderliness of the entrance area.
Complies with Department of Health and company sanitation standards.
Actively takes and processes reservations for guests.
Assists with incoming calls and answering questions from guests.
Responsible for checking guests’ coats and other belongings (where applicable).
Assists with setting up front desk area, performs side-work and other opening/closing procedures as directed by management.
Ensures that all appropriate menus are printed and ready for service.
Responsible for making sure all menu books are organized with current menus.
Collects menus throughout the venue during shift.
Performs opening side-work as prescribed.
Performs closing side-work as prescribed.
Reports all breakage, and damage of equipment or furniture immediately to management.
Attends and participates in daily pre-service meetings.
Participates in any training sessions or departmental meetings.
Learn by listening, observing other team members, and sharing knowledge while leading by example.
Portrays a positive and professional attitude.
Demonstrates knowledge of Tao Group Hospitality, its partners, and supporting hotel environments.
Works as part of a team and provides help and support to all fellow team members.
Assist and/ or complete additional tasks as assigned