Host

Troon•Maggie Valley, NC

15h•Onsite

About The Position

We're hiring a Part Time Host for Maggie Valley Club & Resort! Whether you’re just kickstarting your career or have a long-standing passion for hospitality service and working with people, there’s an exciting new opportunity for you at Maggie Valley. Gain first-hand, in-depth customer service experience and engage with travelers from all over. Whether you’re in need of a part-time side hustle or just starting out, this is the perfect opportunity to seize the moment and develop lasting skills and relationships.

Requirements

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience
Ability to read and speak English may be required in order to perform the duties of the job
Must complete Alcohol Awareness Training
Knowledge of Microsoft Office applications
Knowledge of point of sales (POS) system

Nice To Haves

Organized, customer service-centric, and possess strong communication and interpersonal skills.
Beginners are welcome – while at least a few months experience is preferred, it is not required for the position.
Ideal candidates have flexible schedules with availability to work weekends and holidays, as needed.

Responsibilities

Welcomes each guest with a friendly greeting and escorts to their assigned table
Seats guests in station rotation while maintaining guest lists and following/enforcing check issue procedures
Assigns opening and/or closing side duties and supervises side work; ensures completed set ups of all stations before service staff departure
Assists with side work and/or assisting service staff with bussing tables, taking cocktail orders, etc.
Maintains reservation book, takes incoming telephone calls, notes reservations and special requests by guests
Retains knowledge of all menu items, prices and general service procedures
Responsible for standards of appearance and cleanliness in all service areas
Remains visible on dining room floor and is easily accessible to guests, staff and management
Checks all tables before service to ensure proper settings
Communicates guest requests and concerns to the department manager
Incorporates safe work practices in job performance
Regular and reliable attendance
Performs other duties as required by supervisor