Host

TroonMaggie Valley, NC
Onsite

About The Position

We're hiring a Part Time Host for Maggie Valley Club & Resort! Whether you’re just kickstarting your career or have a long-standing passion for hospitality service and working with people, there’s an exciting new opportunity for you at Maggie Valley. Gain first-hand, in-depth customer service experience and engage with travelers from all over. Whether you’re in need of a part-time side hustle or just starting out, this is the perfect opportunity to seize the moment and develop lasting skills and relationships.

Requirements

  • High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience
  • Ability to read and speak English may be required in order to perform the duties of the job
  • Must complete Alcohol Awareness Training
  • Knowledge of Microsoft Office applications
  • Knowledge of point of sales (POS) system

Nice To Haves

  • Organized, customer service-centric, and possess strong communication and interpersonal skills.
  • Beginners are welcome – while at least a few months experience is preferred, it is not required for the position.
  • Ideal candidates have flexible schedules with availability to work weekends and holidays, as needed.

Responsibilities

  • Welcomes each guest with a friendly greeting and escorts to their assigned table
  • Seats guests in station rotation while maintaining guest lists and following/enforcing check issue procedures
  • Assigns opening and/or closing side duties and supervises side work; ensures completed set ups of all stations before service staff departure
  • Assists with side work and/or assisting service staff with bussing tables, taking cocktail orders, etc.
  • Maintains reservation book, takes incoming telephone calls, notes reservations and special requests by guests
  • Retains knowledge of all menu items, prices and general service procedures
  • Responsible for standards of appearance and cleanliness in all service areas
  • Remains visible on dining room floor and is easily accessible to guests, staff and management
  • Checks all tables before service to ensure proper settings
  • Communicates guest requests and concerns to the department manager
  • Incorporates safe work practices in job performance
  • Regular and reliable attendance
  • Performs other duties as required by supervisor

Benefits

  • Opportunities for professional development
  • Growth opportunities
  • Comprehensive benefits package
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