Host

USHG•New York, NY

About The Position

Located on the Museum of Modern Art's sixth floor, the Terrace Cafe offers sharable plates, salads, sandwiches, and desserts in a vibrant restaurant setting surrounded by art. With full-service hospitality and expansive outdoor seating, diners can enjoy sweeping views of Midtown Manhattan from the terrace. Located on the second floor, Cafe 2 offers a family-friendly atmosphere serving rustic Italian dishes. Gather around communal tables and enjoy handmade pastas, sandwiches, artisanal cheeses, and fresh salads, alongside kid-friendly classics that make it a perfect stop for visitors of all ages. The Host is a vital member of the Service team as the first impression and point of contact with every guest and visitor at the restaurant. The Host must exude warmth and hospitality and is a partner to the Maître D’ in plotting, planning, and updating the dining room to efficiently coordinate seatings throughout each service.

Requirements

Experience in a guest facing role in a restaurant preferred, but not necessary
Basic understanding of reservation platform functions
Ability to walk or stand for long periods of time
English fluency and additional languages preferred, but not required

Nice To Haves

Experience in a guest facing role in a restaurant preferred
English fluency and additional languages preferred

Responsibilities

Consistently support a culture of Enlightened Hospitality
Create a welcoming and hospitable environment for guests whether in person or over the phone
Partner with Maître D’ to quote accurate wait times while “finding the yes” for all guests
Properly answer guest inquiries with regards to restaurant hours of operation and basic operational information, menus, and reservations
Act as a liaison between the guest, management, service staff and kitchen and communicate accordingly
Work with efficiency and a sense of urgency while remaining composed
Demonstrates a passion for guest experience and an eagerness to learn and grow

Benefits

Competitive pay: Hourly rate of $11.35/hour plus tips
Quick access to earnings: Eligibility for the USHG Digital Wallet, where you'll have next-day access to earnings and flexible saving options
Comprehensive health coverage: Medical, dental, and vision insurance, plus flexible spending options for healthcare and dependent care
Time to recharge: Generous paid time off and paid parental leave to support life outside of work
Invest in your future: A matched 401(k) plan to help you grow long-term savings
Peace of mind: Life insurance, employee assistance programs, and exclusive access to primary care, mental health, and other wellness services
Support in times of need: Access to the USHG HUGS Employee Relief Fund, offering direct assistance to team members facing unexpected hardship
Dining Discount: A 51% dining discount across the entire USHG family of restaurants to share unforgettable meals with friends and loved ones
Convenience & flexibility: Pre-tax commuter benefits for transit and parking
Growth and community: Opportunities for learning, mentorship, and collaboration with some of the most passionate people in hospitality