Host at Capa, a Michelin Recommended Restaurant (On-Call)
About The Position
Four Seasons Resort Orlando at Walt Disney World Resort is seeking a Host (On-Call) for Capa, our Spanish-influenced cuisine, rooftop steakhouse and bar. In this role, you will perform in a public relations capacity when promoting Four Seasons and is responsible for the guests’ first and last impression when visiting Capa. We are looking for an individual who can provide support in Capa with prior experience in Food & Beverage. Our goal is to attract only the most positive and passionate talent, those who are able to provide intuitive service, with a warm and friendly smile. We encourage our team to strive for personal and professional greatness and are always empowered to do what is right. Join our AAA Five Diamond property in Central Florida!
Requirements
- One year of experience in an upscale, fine dining establishment preferred
- One year of OpenTable/Guest Center experience preferred
- Maintain complete knowledge of table/seat/station numbers, proper table set ups, room capacity, hours of operations, menus, price range and dress code of assigned outlet
- Comply with Payment Card Industry requirements (PCI Compliance)
- Be aware of the Company’s leadership team and know their extension numbers, locations and positions
- Work as a team, assisting all guests’ and employees’ needs and inquiries
- Be knowledgeable about opening and closing times for all our outlets at FS Orlando, as well as last order times
- Be aware of the timing for the daily lighting of all Disney firework shows
- Be aware of Capa's signature dishes and be able to make basic food and cocktail recommendations to guests
- Be aware of all reservations policies and be able to make reservations
- Be aware of all cancellation fees, cake fees, corkage fees, etc.
- Opening and closing duties
- Proper lifting techniques
- Guest relations
- Sanitation and safety
- Safe alcohol service
- High volume operations
Responsibilities
- Maintaining the reception area and entrance in all aspects of stocking and cleanliness
- Seat guests and parties at the appropriate tables and timeframes
- Assist the department managers with training of new employees as requested
- Work in an efficient and professional manner while maintaining a positive attitude and deliver superior guest service
Benefits
- Energizing Employee Culture where you are encouraged to be your true self!
- Comprehensive learning and development programs to help you master your craft.
- Inclusive and diverse employee engagement events all year-round.
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What This Job Offers
Career Level
Mid Level
Education Level
No Education Listed
