Host

Farrelli's Pizza / McNamara's Pub & Eatery•DuPont, WA

33d•Onsite

About The Position

McNamara's hosts provide warm, friendly, and immediate greetings to guests at the door. They seat guests and present clean menus in a friendly, professional, and quick manner. The role involves managing the floor plan, observing table status, taking guest information for waiting lists, and accurately quoting wait times. Hosts are also responsible for cleaning, organizing, and stocking menus, answering the phone, filling takeout orders, interacting with guests to ensure a positive dining experience, and maintaining restrooms.

Requirements

Excellent communication skills (verbally interacts with management, servers, team members and guests).
Must be able to read, write, and determine wait time based on company’s procedures.
Must visually scan restaurant for clean, unoccupied tables.
Strong organizational skills and ability to multi-task.
Knowledge of workplace safety procedures.
Must have reasonable availability keeping in mind that most of the restaurant business is on nights and weekends.

Responsibilities

Greet and seat guests, present menus to guests and inform them of special menu items.
Treat guests in a manner to ensure their complete satisfaction.
Run the floor plan board.
Observe tables and keep track of clean, dirty, and occupied tables.
Take guest information for waiting list and quote wait time to guests accurately when tables are not immediately available.
Clean, organize, and stock menus at host area.
Answer phone and questions concerning the menu, to go orders and the restaurant.
Fill takeout orders.
Interact with guests coming in and as they leave, ensuring a positive dining experience.
Maintain restrooms throughout shift.
Perform other duties as assigned.