Maison Host-Chicago

Richemont•Chicago, IL

18d•Onsite

About The Position

Maison Host-Chicago. Who are we? A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment. Our Maison is looking for talented individuals who contribute to developing and transmitting their expertise with care and no compromise. At Van Cleef & Arpels you will be surrounded by passionate experts and will contribute to many new projects which allows our Maison to regularly reinvent itself. At Van Cleef & Arpels, we are proud to hire talents from many different backgrounds and experiences. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. Ideal candidate for this role is someone who embodies a passion for luxury fashion and retail, coupled with either a Bachelor’s degree in Fashion, Retail, or a related field, or a year of experience in a retail, contact center, or customer service environment. This individual thrives in dynamic customer-facing environments, demonstrating excellent communication skills. Proficiency with Microsoft Office is a must, while fluency in multiple languages would be a plus.

Requirements

Bachelor’s degree in Fashion, Retail, or a related field, or a year of experience in a retail, contact center, or customer service environment
Excellent communication skills
Proficiency with Microsoft Office
Valid work authorization for employment in the USA

Nice To Haves

Fluency in multiple languages

Responsibilities

Greet customers in a timely, professional, and engaging manner
Direct visitors to the appropriate person within the boutique, and managing inbound calls
Provide written responses to customers’ inquiries via Email and Chat, addressing a wide variety of topics such as hours of operation and queries about the repair process