Brand Ambassador - Maison Francis Kurkdijan

Saks • Charlotte, NC

21h • Onsite

About The Position

Neiman Marcus is a leading luxury retailer known for its curated product assortment, unparalleled services, and exclusive activations. The Brand Ambassador is a sales associate who drives business through expertise on a specific vendor line, acting as the 'face of the brand'. This role requires technical product knowledge, training and education for other associates, providing product feedback to merchants and vendors, and advanced client and business development skills related to sales for the brand. The Brand Ambassador inspires others with recommendations, builds trust quickly, and gains cooperation with minimal disruption.

Requirements

• Training skills and basic math skills, to interpret reports, understand individual and line goals and to develop supporting selling strategies.
• 2+ years of selling experience in like product.
• Excellent selling and client building skills.
• Ability to effectively communicate a clear vision.
• Drive positive outcomes through objectives and measures and is great at networking and relationship management.

Responsibilities

• Drive sales for the brand in a specific category.
• Develop and execute strategies to drive overall sales for the brand.
• Develop and execute strategies for acquiring new clients and expanding existing client sales to meet or exceed individual sales goals.
• Strategically develop a plan in partnership with leadership to support the overall Local Business Development Plan.
• Execute category strategies for the brand developed by the Brand Manager or GM.
• Demonstrate expertise in customer base by having knowledge of top customers.
• Coordinate special orders, reserves, and product movement between stores to deliver to customer requests.
• Reinforce shortage awareness and adherence to SOP as it relates to the overall profitability of the area.
• Coordinate department efforts to maximize special events and trunk show focus days.
• Develop partnerships with Fifth Avenue Club consultants and other Store Associates to promote the line and increase intersell.
• Educate and train SFA Associates on the technical aspects of the products (construction, fabrication, design, etc.).
• Use the Monthly Recap Form to provide feedback to corporate buying office and vendor regarding specific needs, opportunities, sizing, and customer requests to target future growth.
• Act as a liaison between department and vendor representatives.
• Leverage opportunities to share technical product knowledge to educate the customer on the characteristics of the product.
• Act as a role model for Sales Associates by exhibiting the highest customer service standards.
• Ad hoc responsibilities as needed.

Benefits

• medical insurance
• dental insurance
• vision insurance
• 401(k) retirement plan
• basic life insurance
• supplemental life insurance
• disability insurance
• a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance)
• An amazing employee discount

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed