Host

Atlas Restaurant Group • Wilmington, DE

1d • $0 - $13 • Onsite

About The Position

A Host presents a positive first impression of the establishment's friendliness, excellent service and high standards. The Host will greet guests upon arrival, inform guests of their wait time (if any), monitor a waiting list, enter guest names into the computer system, answer the phones and fill to-go orders, show guests to their table and wish farewell as they leave. The host plays an integral part in the flow and pace of our dining service.

Requirements

• Ability to work efficiently under pressure in a fast-paced environment
• Strong organizational skills with the ability to multitask
• Basic understanding of cleanliness and sanitation standards
• Excellent customer service skills with a polite and attentive demeanor
• Flexibility to work varied shifts, including nights, weekends, and holidays
• May require a food handler's certification, depending on local regulations
• Must have a valid form of identification.
• Must have the knowledge to add, subtract, multiply, and divide in all units of measurement, using whole numbers, common fractions, and decimals
• Must have the knowledge to calculate figures and amounts such as discounts and tips.
• Must have the ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Must be able to learn and utilize Toast Point-of-Sale (POS), Restaurant365 systems and OpenTable
• Basic knowledge of English is highly preferred.
• Must have the ability to read, understand and follow both verbal and written company directives and initiatives.
• Must demonstrate knowledge and understanding of government policies and regulations.
• Have the ability to effectively answer questions and speak before groups of managers, clients, customers, and the general public at restaurant locations.
• Must have the ability to use common sense to understand and carry out written and oral instructions.
• Must have the ability to creatively solve problems in a fast paced environment using experience and an outside-the-box mindset.

Nice To Haves

• Guest service experience in hospitality industry is preferred

Responsibilities

• Ensure dress code policy is followed consistently
• Interact with guest, create reservations
• Assess guest needs and requirements for an unforgettable experience
• Informs manager and serves/bartenders of guest special occasion
• Keep host stand clean and organized
• Ensure menus are clean and ready for service
• Perform daily and weekly cleaning duties, as well as periodical bathroom checks
• Rotate seating between different sections to ensure even workloads for server

Benefits

• Health, Dental and Vision insurance
• 401k Contribution
• 100% Company paid Life and AD&D Insurance
• Learning and Development Programs
• Mobility and Advancement Opportunities
• Pet Insurance
• 25% Discount at Atlas properties!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed