Host
About The Position
The Host/Hostess position harnesses your valuable customer service skills and grows with our team. What you bring is an eagerness to listen and learn, and an ability to maintain your cool under pressure. The hostess creates welcoming energy from the moment our guests walk through the door until they leave. You manage the flow of the restaurant and generate customer loyalty, so put yourself in the heart of the action. The hostess also processes all reservations and plans guest seating arrangements, while helping servers with food and beverage expediting, bussing and cleaning.
Requirements
- Host/hostess experience in the hospitality/food service industry preferred.
- Cash handling experience using POS system or cashier register.
- Tourism, promotion, marketing, entertainment or event training experience preferred.
- Serving It Right (BC)/ Proserve (Alberta) certificate/ Smart Serve (Ontario).
- World Host / Super Host certificate or other similar customer service programs preferred.
- Proven selling, marketing, and service skills in a dining, retail, or promotions environment.
- Effective public speaking skills and presence.
- Ability to pull, lift and carry objects up to 30 pounds, specifically a fully loaded serving tray.
- Knowledge of specialty food and beverage items.
Responsibilities
- Manage the flow of the restaurant and generate customer loyalty.
- Process all reservations and plan guest seating arrangements.
- Help servers with food and beverage expediting, bussing and cleaning.
- Engage with others and provide a premium guest experience.
- Initiate conversations with guests.
- Have fun on the job and enjoy a public role.
- Juggle multiple tasks and work well under pressure.
- Benefit from working flexible hours, evenings and weekends.
Benefits
- Full benefits package for full-time employees
- Retirement savings plan
- Exciting, supportive and fun work environment
- Family and friends discounts on travel, tech, food, beverage, and fitness
- Development and training opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
