Host

Pastini NE Broadway•Portland, OR

just now•Onsite

About The Position

At Pastini we are inspired by the farms, vineyards and waters of the Pacific Northwest, and are dedicated to serving up two of life's greatest pleasures... pasta and wine. We know that using fresh, local ingredients makes a difference to our guests and to our community. We source fresh produce, dairy, artisan breads, coffee, and meat locally and we handcraft each dish to order. Based in Portland, Oregon, our family of restaurants has blossomed and grown to eight wonderful restaurants around the State since we first opened in 2001. We are hiring Hosts to join our team at Pastini on Broadway. We seek reliable and friendly people with a passion for serving handcrafted food and drinks in an exciting, respectful, team environment... Genuine people who take pride in their work, have a positive attitude, and crave knowledge and growth.

Requirements

Ability to obtain valid Food Handler’s Card and OLCC Server Permit
Ability to arrive to work on time, ready to start a scheduled shift
Ability to arrive to work well groomed and in proper uniform
Basic knowledge of hospitality, service and restaurant operations
Friendly, professional, and helpful attitude towards coworkers, management, delivery drivers, vendors, and guests at all times
Ability to accurately perform basic mathematics
Ability to accurately verify, count, track and manage payments from cash, credit cards, checks, paid outs, gift cards/certificates, coupons, promotional material and any other related forms of payment or transaction records
Ability to use Micros POS system quickly, accurately while following all house protocols for entering and charging guests/staff appropriately and correctly
Capability of maintaining a friendly smile and positive demeanor at all times
Good time management skills by completing all tasks in a timely manner
Ability to explain and demonstrate that they can perform the essential functions of the job, with or without reasonable accommodation
Demonstrated and practiced consistent, effective and proper hand-washing techniques as outlined by government Health Department agency and as directed by management
Demonstrated and practiced consistent, effective and proper food handling techniques as outlined by government Health Department agency and as directed by management
Demonstrated and practiced consistent, effective and proper safety measures such as distancing, thoroughly sanitizing and cleaning, as expected by government regulations and as directed by management
Ability to follow all OLCC regulations and Pastini House Policies in regards to alcohol sales for on and off premise
Ability to work a variety of scheduled shifts, based on the needs of restaurant volume (example: late hours, holidays, weekends, etc.)
Ability to work well in a fast paced environment
Ability to work well under pressure
Comprehensive knowledge of menu and ingredients
Strong working knowledge of dining room and seating rotation

Responsibilities

Greeting and seating guests
Taking orders in person, over the phone, online and on tablets
Accurately packing take-out orders
Managing deliveries
Running orders for curbside pick-up
Cleaning, sanitizing and disinfecting
Following all procedures as outlined in training manuals and employee/service/alcohol/safety handbooks
Greeting and providing direction to all guests, delivery drivers, and vendors promptly, in a hospitable manner
Answering all phone calls in a professional, timely manner
Responding to tablet orders promptly
Taking orders from guests in person
Presenting menus to all guests as they are seated
Accurately managing host cash drawer
Reporting to manager on duty immediately any and all items left by guests, staff or vendors
Staging and expediting orders
Ensuring all take-out orders and delivery orders are taken correctly, entered accurately, bagged correctly and presented to the guest or delivery partner promptly
Assisting all FOH staff in bussing and station stocking duties, facilitating prompt clearing and resetting of tables
Assisting with water and beverage refills, and clearing of plates and glassware
Saying “thank-you” and “good-bye” to every guest as they leave
Complying with all policies and procedures in employee handbooks and training materials
Following direction of all management, including additional requests for cleaning, sanitation, safety measures, etc.
Conducting daily cleaning projects in an effective manner as detailed in Host side work and as directed by management
Complying with all required Break Policy as is outlined by BOLI and as directed by management
Taking breaks according to expectation; clock in and clocks out for all 10 minute paid breaks and 30 minute unpaid breaks
Managing wait list and accurately quoting wait times to guests, with use of tablet and app, or paper list, pen and phone