Host
About The Position
Greet and escort guests to restaurant tables in accordance with established guest service and sustainability standards. This role offers a growth path to Food Server or Guest Service Agent, and then to Restaurant Supervisor or Front Office Supervisor. The focus includes meeting and greeting guests, offering seating choices, escorting them to tables, and presenting menus. Responsibilities also involve maintaining a log book for inter-shift communication, ensuring the dining room is properly set up, assisting with service as needed, and managing reservations and special functions. The role requires adherence to HHM’s EarthView sustainability program and safe work practices, including the use of protective equipment and following MSDS and OSHA standards. Other duties may be requested by management.
Requirements
- High school diploma or equivalent.
- Previous customer service experience preferred.
Responsibilities
- Greet and escort guests to restaurant tables in accordance with established guest service and sustainability standards.
- Meet and greet guests as they arrive, offer choice of seating, escort to the dining table and present menu.
- Read, maintain and make daily entries in the log book to coordinate communication between shifts and management.
- Maintain proper set-up of the dining room.
- Assist as needed or requested with service.
- Receive records and make any necessary arrangements for reservations and special functions in the restaurant.
- Follow sustainability guidelines and practices related to HHM’s EarthView program.
- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
- Perform other duties as requested by management.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
