Host
About The Position
The Host or Hostess welcomes, greets, and seats guests in a gracious, accommodating, and professional manner, with the goal of ensuring complete guest satisfaction and meeting established Lev Group service standards. The role provides guests with accurate information about the restaurant and its operations. Hosts are expected to recognize guests enthusiastically, make eye contact, smile, speak first, engage in polite conversation, and use the guest's last name. The position is at Adas Wine Bar in Las Vegas, Nevada. It is full-time, with a listed hourly salary range of $14.00–$18.00. The job shift is listed as “Any.”
Requirements
- High school diploma or GED.
- At least 1 year of experience as a Host or Hostess in the fine-dining food and beverage industry.
- At least 1 year of OpenTable experience.
- Excellent guest-service and hospitality skills.
- Self-motivated, with strong organizational skills and attention to detail.
- Excellent English communication skills, both verbal and written.
- Ability to listen effectively, understand guest needs, and clarify concerns and issues.
- Ability to be flexible and perform multiple tasks effectively.
- Friendly, open disposition and professional presentation.
- Ability to stand for prolonged periods, potentially for an entire shift.
- Ability to sit intermittently at a desk and work on a computer.
- Ability to lift at least 50 pounds; heavier lifting must be done with assistance.
- Ability to read and visually verify information in a variety of formats, including small print.
- Ability to visually inspect tools, equipment, or machines for defects.
- Ability to move quickly and turn from side to side.
- Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.
- Wrist flexibility to scoop, twist, push, pull, lift, and bend.
Nice To Haves
- Open availability is preferred.
Responsibilities
- Welcome guests by greeting them according to company standards.
- Respond to customer questions and resolve issues in a timely and efficient manner.
- Escort guests to and seat them at their assigned or reserved tables.
- Promote and maintain a high level of customer service while remaining attentive to guest needs.
- Handle telephone and in-person reservations and document them in the OpenTable system.
- Maintain the cleanliness of hostess stations, menus, and drink menus.
- Maintain knowledge of the menu, including daily specials.
- Keep current information about the restaurant's general activities.
- Know the restaurant's operating hours and current promotions or events.
- Perform other job-related duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
