Host

Bluejack National•Montgomery, TX

18d•Onsite

About The Position

SUMMARY of our Cultural Beliefs: Be Dependable. I am loyal to the team and committed to the Bluejack mission and experience. Integrity First. I am accountable to be honest and always do the right thing. Value People. I empathize and respect others. Speak Up. I seek, listen and provide candid feedback to improve performance. Empowerment. I have the skills, resources and authority to create memorable experiences. Be Remarkable. I seek ways to be extraordinary and deliver a positive impact every day. Essential Duties and Responsibilities The essential functions include, but are not limited to the following:

Requirements

Prior serving experience in high-end golf/country club or hospitality industry is a plus
Good organizational skills and the ability to work well independently, attention to quality and detail.
Enjoy working with Members, guests, and children.
Requires excellent oral and written communications skills.
Service oriented style with professional presentations skills.
Experience providing excellent customer service in a fast-paced environment.
High School diploma, GED certificate, or relevant work experience.
Must possess a valid Texas Driver’s License and meet the driver safety policy requirements.

Responsibilities

Greet members and guests in a warm, friendly, and professional manner upon arrival.
Manage reservations, waitlists, and seating arrangements to ensure efficient table flow and optimal guest experience.
Escort guests to their tables and provide menus while communicating any relevant information to service staff.
Coordinate with Servers and management to balance seating across dining rooms, patios, lounges, and events.
Monitor dining room activity to anticipate seating needs and maintain smooth service flow.
Maintain cleanliness and organization of the host stand, entrance, and waiting areas.
Answer phone calls, take reservations, and respond to guest inquiries with professionalism and accuracy.
Communicate guest preferences, special requests, and important notes to Servers and management.
Assist in maintaining accurate records of reservations, guest counts, and table availability.
Support the setup and organization of dining areas prior to service and during special events.
Provide support to service staff as needed to enhance the overall guest experience.
Follow all club policies, sanitation standards, and safety guidelines.
Address guest concerns promptly and escalate issues to management when necessary.
Maintain knowledge of club offerings, menus, and events to effectively assist and inform guests.
Represent the club with professionalism and uphold all appearance and grooming standards.
Assist with major club events as needed, including guest check-in, seating coordination, and flow management.
Additional duties as requested by Bluejack leadership.