Host - Ajax Downtown
About The Position
The Host welcomes restaurant guests upon arrival, seats them, and presents clean menus in a friendly, professional, and timely manner. The position reports to the Restaurant Manager. The role supports restaurant service by managing seating and wait times, assisting with table clearing and resetting, maintaining the cleanliness and readiness of the bar and dining areas, and helping with side work and daily cleaning. Hosts also answer calls, respond to basic resort questions, and may assist as a server, food runner, or busser when needed. This is a year-round, regular full-time position at Limelight Denver. The pay range is $20.50 to $22.80 per hour; actual pay depends on budget and experience.
Requirements
- Must be at least 16 years of age.
- Proficient knowledge of guest service principles and best practices.
- Basic knowledge of food preparation techniques and food allergies.
- Knowledge of reservation systems and seating management.
- Knowledge of menu offerings, specials, and promotions.
- Ability to multitask and stay organized in a fast-paced environment.
- Excellent verbal communication and interpersonal skills.
- Ability to handle guest inquiries, concerns, and complaints professionally.
- Understanding of basic restaurant operations and table turnover strategies.
- Ability to work well with a team, including servers, bartenders, and managers.
- Basic math skills for managing waitlists and seating arrangements.
- Ability to remain calm and composed under pressure.
- Attention to detail to ensure a smooth guest experience.
- Ability to stand for long periods and move quickly when needed.
- Flexibility to work nights, weekends, and holidays as needed.
Nice To Haves
- High school graduate.
- TIPS Certification.
- Proficient knowledge of computer programs such as Microsoft Office or POS systems.
Responsibilities
- Greet guests in a timely manner.
- Communicate wait times and ensure guests feel accommodated and listened to.
- Manage the seating chart and allocate tables fairly among servers.
- Help restaurant employees clear and reset tables as needed.
- Keep bar-area tables clean and ensure condiments are stocked, clean, and refilled.
- Assist with restaurant side work to prepare for service.
- Answer phone calls, communicate wait times, handle reservations and payments, and respond to basic resort questions.
- Participate in daily restaurant cleaning, including checking bathrooms and mopping, sweeping, or vacuuming.
- Assist as a restaurant server, food runner, or busser when needed.
- Perform snow removal as required, which may include moving deck furniture.
- Perform other duties as assigned.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Flexible Spending Account programs
- Life insurance programs
- Paid Time Off programs
- Paid Leave programs
- 401(k) Savings Plan
- Employee Ski Pass and Dependent Ski Passes
- Other company perks
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
