Host

Pali Wine Co. • Santa Barbara, CA

26d • Onsite

About The Position

As a Host at Pali Wine Co. in the Funk Zone, you are the first point of connection for our guests and play a critical role in shaping the overall experience. You set the tone with a warm welcome, maintain flow and organization throughout service, and ensure every guest interaction feels thoughtful, seamless, and elevated.

Requirements

• Must be at least 21 years of age
• Previous host, hospitality, or guest-facing experience preferred
• Highly organized with strong attention to detail
• Personable, polished, and naturally hospitable demeanor
• Ability to remain calm and composed in a fast-paced environment
• Strong communication and teamwork skills
• Comfortable with technology, including reservation platforms (OpenTable and TOCK preferred)
• Ability to multitask, prioritize, and problem-solve effectively

Responsibilities

• Greet every guest with genuine hospitality, creating a welcoming and professional first impression
• Manage reservations, walk-ins, and waitlists while optimizing table flow and seating efficiency
• Oversee and maintain reservation systems (including TOCK), ensuring all guest information is accurate and up to date
• Confirm wine club membership status upon arrival and communicate relevant details to the service team
• Proactively share guest context (VIPs, members, special occasions, preferences) to enhance the guest experience
• Maintain a clean, organized, and polished host stand and entrance area at all times
• Assist with guest departures, including warm farewells and rebooking future reservations
• Provide general hospitality support to the service team as needed to ensure smooth operations
• Uphold company standards for service, cleanliness, safety, and professionalism

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed