Host Full time Seasonal

Millennium Hotels•Anchorage, AK

5d•Onsite

About The Position

The Lakefront, Anchorage hotel (formerly the Millennium Hotel) is recruiting for full time seasonal, host to join our team. At the Lakefront Anchorage Hotel, we strive to deliver a memorable experience for our guests. Situated on the shores of scenic Lake Spenard, one mile from Anchorage International Airport and four miles from downtown Anchorage, the Lakefront Anchorage Hotel is the perfect starting point to explore the many wonders Alaska has to offer. The Lakefront Anchorage Hotel boasts 248 rooms and three outstanding food and beverage outlets.

Requirements

Ability to effectively deal with customer complaints and concerns in a friendly and positive manner
Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; responds well to questions
Prioritizes and plans work activities; Uses time efficiently
Ability to perform well in a high-pressured work environment
Adapts to changes in the work environment
Required to regularly lift up to 25 pounds
Have patience, tact and diplomacy
Work as a productive team member by contributing positive energy
Perform the duties of the position in a safe manner
Be professional in all interactions with guests and associates

Nice To Haves

Previous guest service experience a plus
High school diploma preferred

Responsibilities

Greeting and escorting guests to tables in the restaurant
Notifying staff of new tables
Maintaining a courteous and efficient operation of the dining room to ensure guest satisfaction
Meet and greet guests as they arrive and depart, offer choice of seating, then escort them to their table and present menu
Maintain proper set-up of the dining room
Receive, record and make any necessary arrangements for reservations and special functions in the restaurant
Carry coffee and/or tea pots throughout outlet, refilling guests’ cups as requested
Assign work stations and coordinate activities of dining room personnel ensuring that Servers receive tables on a rotational basis
Inspect dining room for neatness and cleanliness, and assist with obtaining supplies from other areas of the hotel as needed
Assists servers as needed