Door Host: Full-Time (Seasonal)

Kemo Sabe•Vail, CO

6d•Onsite

About The Position

As the first face most customers will encounter at Kemo Sabe, it is essential that you be friendly, outgoing, and thick-skinned. You should be confident entertaining and engaging the line of people and making sure everyone is having fun. You must be comfortable thinking on your feet, following instructions, and staying calm in a hectic environment. Must be able to control guest flow in a welcoming and respectful manner. Must be able to stand for hours at a time, walk, bend, reach, and lift items weighing up to 50 lbs.

Requirements

Friendly, outgoing, and thick-skinned
Confident entertaining and engaging the line of people
Comfortable thinking on your feet
Able to follow instructions
Able to stay calm in a hectic environment
Able to control guest flow in a welcoming and respectful manner
Able to stand for hours at a time
Able to walk, bend, reach
Able to lift items weighing up to 50 lbs
Check IDs at the door and mark any guest under 21 with a permanent marker X
Inform managers of fake IDs and deny fake ID holders access to alcohol
Involve a manager when dealing with a difficult customer
Understand and follow entry policies for VIP Black Card Holders

Nice To Haves

Train with Event Coordinator on list of commonly asked questions/scenarios that happen at the door, and be able to confidently answer

Responsibilities

Manage rope and guest flow in and out of front door—engage with people in line and keep entertainment and conversation flowing
Mop and sweep front walkway upon arrival
Get drinks for customers upon store entry
Bus glassware inside and outside of the store
Follow instructions of Manager On Duty
Assist with trash removal throughout and at end of shift
Assist with event setup
Learn the locations of key items that customers may request within the store (e.g. hat boxes, hat sponges, etc.)
Arrive in time to be presentable and ready to work at scheduled shift start time
Understand and follow our entry policies for VIP Black Card Holders
Check IDs at the door and mark any guest under 21 with a permanent marker X
Informing managers of fake IDs and denying fake ID holders access to alcohol
Serve non-alcoholic drinks to guests waiting outside
Involve a manager when dealing with a difficult customer
Escort guests out at the MOD's request
Maintain a clean and tidy front walkway
Keep the water pitcher full (summer season) and coffee station full (winter season)
Engage with people in the line and keep entertainment and conversation flowing
Keep the water pitcher full during summers (when applicable)
Keep the coffee station full during winters (when applicable)
Train with Event Coordinator on list of commonly asked questions/scenarios that happen at the door, and be able to confidently answer