HOST

FINE ENTERTAINMENT MANAGEMENT•Las Vegas, NV

63d•Onsite

About The Position

The Host is responsible for providing friendly, engaging, and superior service to every guest and creating a warm, welcoming atmosphere. The role greets and seats guests throughout the restaurant according to the established Sequence of Service, helps keep assigned stations clean and stocked, and assists other team members as assigned. The Host also supports restaurant operations by handling calls, managing reservations and wait times, running food, maintaining cleanliness and sanitation, and promoting the venue.

Requirements

Must be 18 years or older.
Must possess excellent customer-service and communication skills.
Must be able to initiate and engage guests in conversation professionally.
Must possess a valid Health Card issued by the Southern Nevada Health District.
Must have basic math skills.
Must be able to reach, stoop, bend, lift, and clean during various activities throughout the shift.
Must communicate fluently in English.

Nice To Haves

Previous experience in the desired position is preferred.

Responsibilities

Greet guests sincerely with a smile and eye contact, and provide superior guest service.
Engage guests and potential guests to actively promote the venue.
Seat guests efficiently according to service-sequence standards.
Bid farewell to guests and invite them to return.
Answer telephone calls properly and direct them to the appropriate party when necessary.
Run food to tables throughout the restaurant and announce each item as it is delivered.
Quote wait times properly and log guests into the reservation system.
Bus tables as necessary throughout the restaurant.
Maintain thorough knowledge of menu items and suggestively sell items to guests.
Set up host stations at the start of the shift and break them down at the end.
Clean assigned sections and side stations, including menus, tables, chairs, and side stations.
Help maintain the cleanliness and presentation of the restaurant.
Stack and wipe plates and glassware in the dish area, keeping the area clean and organized.
Empty trash cans to maintain service and sanitation standards.
Perform assigned side work.
Collect guests’ personal information for the marketing database to promote FINE ENTERTAINMENT venues.
Maintain a clean and organized work environment and follow Southern Nevada Health District guidelines.
Follow department and company policies and procedures.
Assist other team members with duties as assigned.