Host
Pali Wine Co.•San Diego, CA
•$18 - $20•Onsite
About The Position
As a Host at Cellar Hand, you are the first and last impression of our guest experience. You play a key role in creating a warm, welcoming atmosphere while ensuring smooth dining room flow and exceptional service from arrival to departure.
Requirements
- Must be at least 21 years of age
- Prior hosting or hospitality experience preferred
- Strong communication and guest service skills
- Ability to multitask and stay organized in a fast-paced environment
- Experience in managing reservations
- Familiarity with reservation platforms such as OpenTable and Tock preferred
- Positive attitude and team-oriented mindset
- Ability to work weekends, holidays, some evenings, and adapt to a flexible schedule
- Ability to walk, sit and stand for long periods of time.
Nice To Haves
- Familiarity with reservation platforms such as OpenTable and Tock preferred
Responsibilities
- Deliver a genuine and friendly welcome to every guest, setting the tone for an outstanding dining experience
- Manage guest flow by thoughtfully assigning tables based on rotation, reservations, and guest preferences
- Answer phones and respond promptly to guest inquiries, reservations, and voicemail messages with professionalism and positivity
- Communicate important guest information, feedback, and operational updates to management in a timely manner
- Maintain strong awareness of the dining room to support service efficiency and enhance guest satisfaction
- Assist with clearing, resetting, and preparing tables as needed to optimize seating availability
- Support team members and contribute to a collaborative, high-energy environment, staying productive during slower periods
- Complete all opening, closing, and side work duties accurately and on schedule
- Maintain cleanliness and organization of the host stand, entryway, and surrounding areas
- Ensure menus are clean, presentable, and adequately stocked; communicate supply needs to management
- Perform regular restroom checks and coordinate with utility staff to maintain cleanliness standards
- Uphold all safety, sanitation, and hygiene standards, including adherence to the company uniform policy
- Demonstrate knowledge of menu offerings, wine lists, and promotions to confidently assist guests
- Foster guest loyalty by recognizing returning guests and supporting the development of a VIP and regular clientele list
- Help maintain the overall ambiance and aesthetic that reflects the Cellar Hand brand
- Warmly thank guests and invite them to return, leaving a lasting positive impression
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
