Razzoos Host (44456)

M CROWD RESTAURANT GROUP•Mckinney, TX

4d•Onsite

About The Position

The Host/Hostess is responsible for greeting guests promptly upon arrival and welcoming them to their dining experience with warmth and professionalism. This role includes seating guests, presenting menus, and ensuring each interaction is friendly, timely, and aligned with our hospitality standards.

Requirements

Minimum 17 years of age
Must be authorized to work in the U.S.
Exhibit a polished, professional appearance and provide exceptional hospitality with a consistently positive attitude
Must be a team player and be able to work in fast paced environment

Nice To Haves

Valid Food Handlers Certification
Restaurant experience in hospitality environment preferred, but not required

Responsibilities

Warmly and graciously greet all guests upon arrival
Maintains a constant focus on opening the front door for all guests entering or exiting the restaurant
When immediate seating is unavailable, record guest names and party sizes accurately
Provide guests with estimated waiting time
Notify guests by calling out their name and party size when tables become available
Answer phone calls professionally, following hospitality standards
Accommodate special seating requests for guests whenever possible
Seat guest based on guest preferences and balancing of customer flow in service stations
Upon seating guests, present menus and inform them of their assigned server’s name.
Ensure tables are properly set, clean, and fully prepared, inspecting for completeness and presentation standards
Relay messages to servers and bussers as needed
Must maintain a clean service area
Conduct scheduled checks of restrooms, landscaping, windows and entryways
Thank guests as they leave and invite them to return