Host / Server Assistant | Memoir

Flagship Restaurant Group • Omaha, NE

12d • Onsite

About The Position

This is a cross-trained front-of-house position that may include Host, Server Assistant, and Food Runner responsibilities. Your scheduled role may vary depending on the needs of the restaurant each day or week. This role is crucial for creating a great first and last impression by warmly welcoming and thanking guests, managing the waitlist, and ensuring an organized flow throughout the dining room. You will also support servers by preparing and resetting tables, refilling water, and responding to guest needs. Additionally, you will deliver food to the correct tables quickly and accurately, clear dishes, and maintain cleanliness of tables, service areas, and guest-facing spaces. The position requires close collaboration with hosts, servers, bartenders, and kitchen staff to ensure smooth shifts and a willingness to step into different support roles as needed.

Requirements

• Evening and weekend availability.
• Friendly, approachable team player.
• Passion for hospitality.
• Strong communication skills.
• Enjoy interacting with guests and team members.
• Flexible and willing to cross-train in multiple front-of-house roles.
• Eager to learn about the menu, beverages, and carry-out process.
• Thrive in a fast-paced environment.
• Comfortable managing different responsibilities throughout the shift.
• Organized and attentive.
• Committed to creating a clean and welcoming atmosphere.
• Comfortable being on your feet.
• Able to safely carry trays, plates, and other items.

Nice To Haves

• Familiarity with OpenTable and Toast is a plus.

Responsibilities

• Welcome and thank guests warmly.
• Seat guests and manage the waitlist.
• Maintain an organized flow throughout the dining room.
• Assist with carry-out orders.
• Answer basic questions about the menu.
• Support servers by preparing and resetting tables, refilling water, and responding to guest needs.
• Deliver food to the correct tables quickly and accurately.
• Communicate with the kitchen and service teams.
• Clear dishes and keep tables, service areas, and guest-facing spaces clean and organized.
• Ensure guests receive timely and attentive service.
• Work closely with hosts, servers, bartenders, and kitchen staff.
• Step into different support roles as needed.

Benefits

• Delicious dining discounts that can be shared with friends and family.
• Comprehensive benefits package for full-time employees including dental, vision, and life insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed