Host / Restaurant Support (Seasonal) | Sleeping Lady Mountain Resort
Columbia Hospitality•Leavenworth, WA
•$17•Onsite
About The Position
This role involves supporting the restaurant's service team to ensure a high-quality guest experience. As a Host, you will be the first point of contact for guests, managing reservations and seating flow. As a Food Runner, you will assist the Culinary team by delivering orders promptly. As a Busser, you will support servers in providing exceptional dining experiences. You will also assist with various tasks to keep the restaurant running smoothly and may occasionally support the Catering team for private events and meetings.
Requirements
- Prior food service experience preferred
- Basic computer literacy
- The ability to read, write and speak English
- Necessary State Food Handler’s License(s) and Liquor Serving Permit(s)
- Ability to work in a fast-paced, multi-tasking environment
- Willingness to work long hours, irregular shifts, and on weekends and holidays
- The ability to provide an excellent level of customer service, even in stressful situations
- Standing and Walking: Remaining on your feet for extended periods, often up to 10 hours, to attend to guests and manage service areas
- Stair Navigation: Moving between different levels of the establishment, which may involve climbing and descending stairs
- Bending and Squatting: Reaching down to set or clear tables, retrieving items from lower shelves
- Lifting: Carrying trays, dishes, or supplies weighing up to 50 pounds
- Must be comfortable working across a large resort property involving a significant amount of walking and transporting of supplies
- Must be able to work indoors and outdoors in challenging weather conditions
Responsibilities
- Greet and seat guests
- Provide accurate wait times and maintain waitlists
- Manage reservations and coordinate with waitstaff regarding seating
- Maintain flow of service
- Remove used dishes from tables and transport to dish area
- Maintain cleanliness of dining space and respond to guest requests
- Clear and reset tables efficiently between guest visits
- Assist servers with food delivery and table service
- Maintain cleanliness in dining areas, including floors, chairs, and service stations
- Support the team during peak periods to ensure smooth operations
- Assist with setting up dining areas before service
- Monitor and restock service stations with necessary supplies (napkins, silverware, glasses)
- Assist with cleaning tasks in the restaurant, including sweeping and mopping floors
- Help manage guest requests and respond promptly to team member or management requests
- Support opening and closing procedures, such as cleaning and organizing dining areas
- Collaborate with team members to maintain smooth workflow during busy periods
- Other tasks as assigned
Benefits
- Hourly Pay Range: $17.13/hr
- Tip Eligible and included in Event Service Charge Distributions when supporting Catering operations
- Get Paid Daily
- Paid Time off & Holiday Pay
- Medical, Dental, Vision, Disability, 401K
- HSA/FSA Plans -with employer contribution
- Referral Bonus
- Discounted Lodging, Dining, Spa, Golf, and Retail
- Employee Assistance Program
- “Columbia Cares” Volunteer Opportunities
- Committee Participation Opportunities
- Task Force Work Opportunities
- Online Learning Platform
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
