Hostperson The Chandelier - The Cosmopolitan

MGM Resorts International
Onsite

About The Position

The Chandelier at The Cosmopolitan in Las Vegas, Nevada, is seeking a Host Person to join their team. This role is responsible for creating unique and show-stopping experiences for guests in a fast-paced and exciting industry. The Host Person will be the first point of contact for guests, ensuring a courteous, timely, and professional greeting, while also maintaining the cleanliness and organization of the outlet. This position involves assisting Food Servers, Bus Persons, and Food Service Runners with guest contact and table information to ensure smooth operations and quality service.

Requirements

  • Must be 18+ years old.
  • Ability to work varied shifts, including weekends and holidays.
  • 2+ Years of prior relevant experience in a restaurant as a dining host preferred.

Nice To Haves

  • High School Diploma or GED preferred.

Responsibilities

  • Greet guests in a courteous, timely, and professional manner.
  • Ensure the assigned outlet is clean, organized, and properly stocked at all times.
  • Assist Food Servers, Bus Persons, and Food Service Runners with guest contact and table information.
  • Communicate with Restaurant Reservations regarding special orders, cake orders, and special requests, conveying all such information to management.
  • Maintain knowledge of scheduled daily activities, in-house groups, daily house count, table/seat/station numbers, proper table set ups, room capacity, hours of operation, price range, and dress code of the restaurant.
  • Answer phones and keep an accurate count of reservations, handling the reservation book.
  • Ensure menus have proper inserts and are current, replacing any menus in poor condition.
  • Communicate guest needs to the kitchen and management, and inform management of guest reactions and comments.
  • Assist management as needed to ensure smooth operation and quality service.
  • Frequently check back with guests who are waiting to be seated, ensuring they feel attended to.
  • Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.
  • Shut down the podium and forward phones to voice-loop at the end of the shift.

Benefits

  • Wellness incentive programs
  • Access to company hotel, food and beverage, retail, and entertainment discounts
  • Discounts with company partners on travel, electronics, online shopping, and more
  • Free meals in employee dining room
  • Free parking on and off shift
  • Health & Income Protection benefits (for eligible employees)
  • Professional and personal development through programs and networking opportunities
  • Volunteer opportunities in the community
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