Host II - Houston, TX

PulteGroup•Houston, TX

About The Position

The Host II assists the Sales function by welcoming and assisting guests, handling overflow traffic, and providing administrative support. This is a full-time position requiring 30 or more hours per week, with a regular schedule and availability during core business hours expected. The role supports a community and its sales center and model park, and may also assist the HOA Community Manager and Lifestyle Director as needed. The position has no direct or indirect reports and no budgetary responsibility.

Requirements

  • High school diploma or equivalent preferred.
  • Minimum of 1 year of related functional experience preferred.
  • Exceptional verbal and written communication skills.
  • Exceptional computer skills and basic proficiency in using computer systems.
  • Ability to communicate clearly and effectively with customers, both verbally and in writing.
  • Ability to build rapport with customers and create a welcoming environment.

Nice To Haves

  • Knowledge of a sales organization preferred.

Responsibilities

  • Greet and direct visitors to model homes and/or the office.
  • Maintain the appearance and upkeep of the sales center and model park.
  • Distribute current marketing collateral and price lists to guests.
  • Make appointments with the Online Sales Specialist or Sales Consultant and provide community leads and updates.
  • Tabulate specific information on guest registration forms.
  • Assist the HOA Community Manager and Lifestyle Director as needed.
  • Provide timely responses to questions submitted to the community website.
  • Manage all incoming community leads and follow up.
  • Complete administrative projects requested by management, including data entry, filing, mailing, scheduling, handling phones, and managing office supplies.
  • Perform other duties as assigned.
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