Host / Hostess

Kiawah Resort • Kiawah Island, SC

8d • Onsite

About The Position

Under supervision of the Restaurant Manager, courteously greet and escort guests to tables and assist in seating, ensuring hotel's standards of service. Ensure accurate and fair guest placement that benefits both the service staff and the individual guest experience. Take reservations and maintain reservation book. Assist in monitoring the guests' needs and in all phases of the operation. Assume total responsibility when Manager is not present. Maintain and support Service Commitment and Core Values.

Requirements

• Minimum 16 years of age
• Team-oriented mentality
• Must be highly organized, responsible and detail-oriented
• Excellent communication skills

Responsibilities

• Warmly greet all guests upon arrival and offer a proper thank you upon departure
• Responsible for taking reservations, confirming reservations and receiving to-go orders
• Manage the flow of guests into the dining and bar areas, provide accurate wait times when appropriate
• Escort and seat guests in the dining or bar area depending on preference
• Act as a liaison between the kitchen and dining area, and relay messages to support staff and managers as needed
• Use visual and verbal communication with guests inside the restaurant and over the phone
• Inform guests of current promotions and who will be serving them to ensure a smooth handoff to the service staff
• Work with serving staff to tend to guests’ needs throughout the dining experience to ensure they receive high quality service
• Assist dining room staff by setting and clearing tables, as needed
• All other duties, as assigned.

Benefits

• Exclusive Discounts offered at the Hotel & Villas, 5 Golf Courses, Spa, Restaurants, Recreation and Retail Shops
• Employee Meal Program
• Employee Trainings and Appreciation Events throughout the year
• Recognition Awards and Incentive Events, Peer to Peer Recognition
• Leadership & Career Development
• Bi-annual Wellness Fair
• Free Parking!
• Medical, Dental, Vision, Short Term & Long Term Disability, Life Insurance and Vacation Pay - available for Full Time employees after 60days of employment.
• 401k – available after 30 days of employment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed