Host/Hostess

Senior Lifestyle • Lisle, IL

6h

About The Position

Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence, Appreciation, Respect & Teamwork. In this role you will be responsible for ensuring a high-quality dining experience by greeting residents and guests, overseeing service staff and interacting with residents and guests while maintaining a safe and sanitary dining environment. Position Summary: This position is responsible for greeting and seating residents and guests in a timely manner, ensuring customer satisfaction. This position reports to the Dining Services Manager and/or other staff person assigned by the Director of Dining Services.

Requirements

• Level of Formal Education: Less than high school education; or up to one month related experience or training; or equivalent combination of education and experience.
• Area of Study: General/Managerial/Food Service
• Years of Experience: General/Managerial/Food Service
• Type of Experience: Previous food service experience.
• Special Certifications: Obtain/hold any local, state and/or county required food handling/sanitation licenses and/or certificates.
• Language Skills: Acceptable proficiency in English to perform job duties, communicate with supervisor and other employees, and respond and communicate to emergency situations.
• Technical Competencies: Entry-level proficiency with Microsoft Office Products, including Excel, and Word
• Skills and Ability: Possess the ability to make independent decisions when circumstances warrant such action.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to handle multiple projects.

Responsibilities

• Seat and greet residents with a friendly and welcoming attitude in a timely manner in accordance with Senior Lifestyle Corporation standards.
• Assist wait staff and bussers in serving, bussing and resetting tables.
• Report any resident concerns to the Dining Services Manger immediately.
• Complete all side work as assigned.
• Attend all training in-service seminars and pre-shift meetings.
• Assist in special events.
• Perform all duties in adherence to Senior Lifestyle Corporation standards.
• Strive to maintain a safe working environment through the prevention of accidents, the preservation of equipment, and the achievement of safe working practices.
• Maintain a positive and professional demeanor toward all residents, visitors and coworkers.
• Adhere to all policies and procedures of Senior Lifestyle Corporation.
• Perform other duties as assigned.

Benefits

• Senior Lifestyle offers a comprehensive benefits plan to eligible team members including health, dental, vision, retirement benefits, short-term disability, long-term disability, and paid time off.
• All Senior Lifestyle positions are eligible to use DailyPay, an application that allows you to access your earned but unpaid wages before your next payday.
• Senior Lifestyle requires that all employees provide proof of COVID-19 vaccination unless exempt due to medical, religious, or personal beliefs.
• Government requirements or exclusions may apply.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED