Host/Hostess | Caesar's Sportsbook

Compass Group•Phoenix, AZ

4d•Onsite

About The Position

Ignite your career in the heart of downtown at Caesar’s Sportsbook & Restaurant alongside Chase Field, home of the Arizona Diamondbacks, we’re seeking passionate individuals to join our team. We support MLB games, concerts, and special events, this position requires flexibility. You can expect a mix of evenings, weekends, holidays, and event driven shifts throughout the year. Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.

Requirements

Excellent customer service skills; ability to interact professionally and effectively.
Ability to multi-task in a fast-paced environment.
Knowledge of food safety regulations, best practices, and sanitation requirements.
This position may require the following valid certifications; ServSafe Alcohol Certification, and Maricopa County approved Food Handler certification.
Flexibility to work evenings, weekends, and holidays as required for stadium events.

Nice To Haves

Previous experience in the restaurant and/or sports entertainment industry
Previous Host/Hostess experience preferred.

Responsibilities

Greet guests in friendly and welcoming manner; ensure a welcoming atmosphere at all times.
Provide exceptional, friendly, and courteous service to guests.
Manage reservations, ensuring accurate guest information including special requests.
Provide accurate wait time estimates to guests; taking consideration of availability and guest preference.
Escort guests to designated tables in professional and courteous manner.
Communicates effectively between front-of-house and back-of-house staff to manage seating.
Effectively relay seating assignments and guest details to the Servers.
Communicate regularly to server team to ensure smooth and efficient operations.
Handle guest concerns and complaints in a professional and courteous manner; collaborate with supervisory staff to address issues that may arise.
Ensure work area remains clean, organized, and compliant with safety and sanitation requirements.
Completes opening and closing duties including cleaning tasks, setup, preparation in assigned area, daily and monthly inventory.
Collaborate with FOH and BOH team to promote a positive environment, smooth operations and timely service.
May assist with inventory, re-stocking item, and other restaurant duties.
Performs other duties as assigned.