Host/Hostess

Camelback Resort • Pocono Township, PA

133d • Onsite

About The Position

Be the first smile guests see! As a Host/Hostess, you’ll set the tone for every guest’s visit by managing reservations, greeting guests, and keeping the dining experience running smoothly.

Requirements

• Must be able to communicate effectively with the public and other team members in verbal and written form.
• Ability to work independently.
• Must be able to frequently lift and move items over 25 pounds.
• Be 16 years of age or older.
• Availability includes weekdays, weekends, evenings, and holidays.
• Ensure the safety and well-being of our guests.
• Ability to work in a fun, fast-paced environment.
• Must be able to speak and read the English language, additional languages a plus.
• Ability to stand and walk for extended periods (up to 8–10 hours per shift).
• Frequent bending, reaching, and stooping (e.g., to greet guests, manage menus, or assist servers).
• Ability to lift and carry up to 25 lbs. (e.g., menus, small supplies, or seating materials).
• Manual dexterity for operating POS systems, phones, and reservation tablets.
• Ability to move quickly and efficiently in a fast-paced environment.
• Ability to handle varying temperatures and work in both indoor and outdoor seating areas.
• Maintain a professional appearance and posture throughout the shift.

Nice To Haves

• additional languages a plus

Responsibilities

• Seats guests and manages the flow of reservations to maximize the guest experience.
• Answers phone calls and answer guest inquiries.
• Takes, tracks, and organizes reservations, group seating requests, and any other special request as needed.
• Completes to-go orders.
• Payment collection along with issuing change and receipts.
• Approaches guests and collects information needed to assist with seat and bar arrangements.

Benefits

• Complimentary access to Camelbeach, Camelback, Aquatopia, local amusement parks and more Plus, great friends & family perks.
• Paid Training to gain skills, knowledge, and experience for professional development.
• Not to be missed employee events throughout the season.
• Referral Bonuses – invite your friends to work with you!
• Competitive wages and advancement opportunities.
• Interact with people from all over the world!
• Next day pay, through PayActiv.
• Tuition Reimbursement
• Medical, dental, vision insurance, 401K
• Vacation and PTO
• Full-Time status benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed