Host/Hostess- Meals on Wheels

Memorial Health•Decatur, IL

2d•Onsite

About The Position

This full-time position operates during the day shift, from 5:30 am to 2:00 pm, with a weekend rotation. The role is specifically for the Meals on Wheels program. Responsibilities include assembling room service cold foods, preparing meal trays, transporting and serving room service trays, recording patient fluid and meal consumption when indicated, working in the dishroom, and performing other duties as assigned.

Requirements

High school diploma or equivalent preferred or current student
Adaptability – Adapts to changes in the work environment; Manages competing demands; Accepts criticism and feedback; Changes approach or method to best fit the situation; ability to work with frustrating situations; work under pressure and on an irregular schedule such as unscheduled overtime, unanticipated changes in work pace; Works with numerous distractions.
Attendance and Punctuality – Schedules time off in advance; Begins working on time; Keeps absences within guidelines; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
Communications – Expresses ideas and thoughts verbally; Expresses ideas and thoughts in written form; Exhibits good listening and comprehension; Keeps others adequately informed; Selects and uses appropriate communication methods.
Cooperation – Establishes and maintains effective relations; Exhibits tact and consideration; Displays positive outlook and pleasant manner; Offers assistance and support to co-workers; Works cooperatively in group situations; Works actively to resolve conflicts.
Job Knowledge – Competent in required job skills and knowledge; Exhibits ability to learn and apply new skills; Keeps abreast of current developments; Requires minimal supervision; Displays understanding of how job relates to others; Uses resources effectively.
Judgment – displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions; ability to work with and maintain confidential information.
Problem solving – Identifies problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Resolves problems in early stages; Works well in group problem solving situations.
Quality – Demonstrates accuracy and thoroughness; Displays commitment to excellence; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
Quantity – Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly; Achieves established goals.
Concentration – Maintains attention to detail over extended period of time; continually aware of variations in changing situations.
Supervision – ability to perform work independently or with minimal supervision; ability to assign and/or review work; train and/or evaluate other employees.
Must be able to work day and night shift, weekends, and holidays.
Must be able to work with speed.

Nice To Haves

Hospitality experience is helpful but is not required.

Responsibilities

Assembles room service cold foods
Assembles meal trays
Transports and serves room service trays
Records patient fluid and meal consumption when indicated
Works in the dishroom
Performs other duties as assigned
Provides customer and personal services, including needs assessment, meeting quality standards, and evaluating customer satisfaction
Listens to and understands information and ideas presented through spoken words and sentences
Reads, writes, speaks, and understands English
Presents a good image when working
Works accurately and with speed
Identifies when something is wrong or likely to go wrong
Keeps hand and arm steady while moving or holding arm/hand in one position
Quickly moves hand(s) to grasp, manipulate, or assemble objects
Estimates sizes, distances, and quantities; or determines time, costs, resources, or materials needed to perform a work activity