Host/Hostess Dear Olivia
About The Position
At Dear Olivia Bar and Kitchen, we’re all about creating a vibrant, light, and upbeat environment where guests can enjoy elevated American cuisine in a welcoming space. Operated by P Hospitality Management, a growing hospitality collective in South Florida with multiple exciting concepts, we offer an excellent opportunity for team members to grow and develop in the hospitality industry. As part of our team, you'll work in a fast-paced setting, serving modern takes on classic American favorites, handcrafted cocktails, and a curated wine selection. We value creativity, teamwork, and a passion for hospitality, providing a supportive environment where you can thrive and help deliver exceptional dining experiences. Join us and be part of a team that celebrates great food, positive energy, and unforgettable moments for both our guests and our staff. Hosts and hostesses at Dear Olivia are the first point of contact, providing a warm and welcoming experience for every guest. They manage reservations and seating through OpenTable software or similar seating software, ensuring smooth and efficient flow of service. Responsibilities include greeting guests, managing waitlists, accommodating special requests, and assisting with to-go orders. As ambassadors of hospitality, they set the tone for an exceptional dining experience with professionalism, organization, and a positive attitude.
Requirements
- Must possess excellent communication skills (verbally interacts with management, servers, team members and guests.)
- Must be able to read, write and determine wait time based on the restaurants procedures.
- Must visually scan restaurant for clean, unoccupied tables.
- Must have strong organizational skills.
- Must be multi-task oriented.
- Possess working knowledge of workplace safety procedures.
Responsibilities
- Immediately greet guests at the door in a warm and friendly manner.
- Seats, and presents clean menus in a professional and quick manner.
- Greets and seats guests, presents menus to guests, informs them of specials.
- Treats guests in a manner to ensure their complete satisfaction.
- Creates reservations via tablet throughout a shift by phone or in person.
- Takes names on a waiting list.
- Actively monitors and adjusts reservation tablet to ensure an efficient night while seating as many covers as possible.
- Observes tables and keep track of clean, dirty and occupied tables.
- Takes guest information and quotes wait to guests accurately when tables are not immediately available.
- Cleans, organizes and stocks menus at host area.
- Answers phone and answers questions concerning the menu and restaurant.
- Interacts with guests during their stay and as they depart the restaurant to ensure a positive dining experience.
- Fills to go orders
- Maintains restrooms throughout shift.
- Other duties as directed.
Benefits
- Competitive salaries
- Paid time off
- Benefits
- Energetic, focused and collaborative work environment
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
