Host/Hostess

King's Seafood Company•Tempe, AZ

1d•Onsite

About The Position

King's Fish House wants to "Welcome You to the House that Seafood Built" by embodying hospitality from the heart and offering spectacular seafood dishes. They are seeking Host/Hostess/Front Desk crewmembers to join their world-class team. This role is crucial as Front Desk crewmembers set the stage for guests' experience, being the first and last impression. They orchestrate the flow of the restaurant, multitask by interacting with guests, answering questions, and positively impacting the restaurant's energy. Once hired, crewmembers will be trained on Open Table and receive hands-on training with certified trainers, becoming ambassadors of the company culture. The position offers opportunities to contribute in a team service environment and grow within the company.

Requirements

Minimum of 18 years of age to serve alcoholic beverages with food.
High school education.
Current CA Food Handler’s Card.
Ability to communicate in a satisfactory manner, both verbal and written English.
Ability to compute basic mathematical calculations.
Ability to maintain complete knowledge of the front desk standards
Any previous experience in Guest relations or providing Guest service.

Responsibilities

Complete opening duties as assigned.
Answer phone promptly, taking reservations and taking messages – recording all information correctly and legibly.
Seat Guests as reserved or on a walk-in basis, promptly and courteously, accommodating special requests.
Carry all Guest drinks on a tray when showing Guests to their table.
Ensure the transfer of guest checks from bartender and cocktail servers to dining room servers.
Keep accurate account of table status throughout restaurant.
Anticipate Guests' needs, respond promptly and acknowledge all Guests, however busy.
Interact in courteous and professional manner with Guests, management and co-workers.
Monitor and maintain cleanliness, sanitation and organization of and Guest restrooms.
Guide the activities of the assigned assistants to ensure optimum service to Guests.
Complete all closing reports as assigned and leave duty after reporting to manager.