Host/Hostess (PT)

EAST COAST GOLF MANAGEMENT INCSunset Beach, NC
Onsite

About The Position

East Coast Golf Management, Inc. (ECGM), is now hiring a part-time Host/Hostess at our Sea Trail location in Sunset Beach, NC. The Host/Hostess is responsible for ensuring all restaurant guests are greeted, made to feel welcome, and seated in a friendly and courteous manner. This role supports a strong commitment to world-class customer service.

Requirements

  • High School education or equivalent experience
  • Ability to calculate figures and make change to customers.
  • Ability to verbally communicate with customers and other associates.
  • Ability to write business correspondence, i.e, phone messages and seating patterns.
  • Ability to speak clearly and unhurriedly on the telephone.
  • Ability to establish and maintain effective working relationships.
  • Understand, abide by and maintain exemplary appearance, attire and hygiene standards.

Nice To Haves

  • Previous experience at a resort/club is preferred.

Responsibilities

  • Greet all restaurant patrons immediately upon their arrival.
  • Inquire as to the number of guests in the party; maintains wait lists and communicates wait time to guests.
  • Using established procedures, assigns guests to server stations in a fair and equitable manner; takes guests to server’s station, along with the appropriate number of menus and seats guests accordingly.
  • Controls guest volume level at entrance to restaurant.
  • Attends to and anticipates guests needs while waiting to be seated.
  • Answers customer inquiries about the menu and restaurant.
  • Answers phones and books reservations as requested.
  • Performs opening and closing side work duties as assigned; assists with pre-bussing and table set up activities.
  • Acknowledges and thanks guests upon their departure from the restaurant.
  • Maintains restrooms throughout shift.
  • Completes all training requirements.
  • Performs any other duties, assignments and responsibilities as requested.
  • Perform other duties as needed to ensure the smooth operations of the company.

Benefits

  • Complimentary employee meal during your shift (certain restrictions may apply).
  • 20% discount on F&B excluding alcohol, tobacco, and food specials.
  • Cost +10% off all Golf Shop merchandise excluding sale items.
  • Complimentary Golf Booking window after 2pm the day before requested tee time
  • Must be approved by the Head Golf Professional
  • Up to three complimentary guests
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