Host/Hostess (PT)

EAST COAST GOLF MANAGEMENT INC•Sunset Beach, NC

5d•Onsite

About The Position

East Coast Golf Management, Inc. (ECGM), is now hiring a part-time Host/Hostess at our Sea Trail location in Sunset Beach, NC. The Host/Hostess is responsible for ensuring all restaurant guests are greeted, made to feel welcome, and seated in a friendly and courteous manner. This role supports a strong commitment to world-class customer service.

Requirements

High School education or equivalent experience
Ability to calculate figures and make change to customers.
Ability to verbally communicate with customers and other associates.
Ability to write business correspondence, i.e, phone messages and seating patterns.
Ability to speak clearly and unhurriedly on the telephone.
Ability to establish and maintain effective working relationships.
Understand, abide by and maintain exemplary appearance, attire and hygiene standards.

Nice To Haves

Previous experience at a resort/club is preferred.

Responsibilities

Greet all restaurant patrons immediately upon their arrival.
Inquire as to the number of guests in the party; maintains wait lists and communicates wait time to guests.
Using established procedures, assigns guests to server stations in a fair and equitable manner; takes guests to server’s station, along with the appropriate number of menus and seats guests accordingly.
Controls guest volume level at entrance to restaurant.
Attends to and anticipates guests needs while waiting to be seated.
Answers customer inquiries about the menu and restaurant.
Answers phones and books reservations as requested.
Performs opening and closing side work duties as assigned; assists with pre-bussing and table set up activities.
Acknowledges and thanks guests upon their departure from the restaurant.
Maintains restrooms throughout shift.
Completes all training requirements.
Performs any other duties, assignments and responsibilities as requested.
Perform other duties as needed to ensure the smooth operations of the company.