Criollo Host/Hostess Flexible Schedule Primarily PM

Hotel Monteleone•New Orleans, LA

1d•Onsite

About The Position

A Host/Hostess is the first impression of the Criollo Restaurant, therefore it is necessary that attitude and appearance create the image we want to be portrayed. A Host/Hostess immediately greets guests at the door, seats, and presents clean menus to guests in a friendly, professional and quick manner. This position has to report time between 6AM - 6:30AM or 4:00pm. The candidate selected for this position must be available to work a full-time, evening (PM) shift, Sunday-Saturday including holidays.

Requirements

Stands during entire shift
Reaches, bends, and stoops frequently
Can lift and carry 20 lbs over medium distances (20-30 feet)
Verbally communicates with quests and phone callers
Excellent communication skills (verbally interacts with management, servers, team members and guests)
Multi-tasked oriented
Knowledge of workplace safety and procedures
Organizational skills
Have confidence, self-drive and be enthusiastic
High school diploma or general education degree (GED)
At least one (1) year of experience as a Host/Hostess in a high volume, upscale restaurant
Must have at least one (1) year of computer experience including proficiency using Open Table

Responsibilities

Greets and seats guests, presents menus to guests, informs them of specials
All guests must be treated in a manner to ensure their complete satisfaction. Always strive to exceed our guests’ expectations
Take names on waiting list
Schedules dining reservations and arranges parties or special services for diners
Observes tables and keep track of clean, dirty and occupied tables
Takes guest information when tables are not immediately available
Cleans, organizes and stocks menus at host area
Answers phone, takes and confirms reservations, and takes questions concerning the menu and restaurant
Interacts with guests, acknowledging each person as they enter and leave the restaurant to ensure positive dining experience
Fill to go orders, if applicable
Maintain restrooms throughout shift
Keep in constant contact with the servers and the kitchen to make sure that operations are running smoothly
Other duties as assigned