About The Position

Be the first impression of an exceptional dining experience. Join Lake Lawn Resort as a Host/Hostess at 1878 On the Lake and create a welcoming, organized, and seamless experience for every guest.

Requirements

  • Previous host, restaurant, or customer service experience preferred, but not required
  • Strong communication and guest service skills
  • Ability to stay organized and composed in a fast-paced environment
  • Comfortable managing multiple tasks at once
  • Basic computer skills (reservation systems, Microsoft Office a plus)
  • Positive attitude and team-oriented mindset

Responsibilities

  • Greet guests and provide a warm, professional first impression
  • Manage reservations and seating using a rotation system
  • Escort guests to tables and present menus
  • Monitor dining room flow and seating availability
  • Answer phones and accurately take reservations
  • Communicate wait times and accommodate special seating requests when possible
  • Coordinate with kitchen and service staff on large parties or special requests
  • Assist servers and bussers as needed during peak times
  • Maintain a clean, organized host stand and entry area
  • Observe service standards and escalate guest concerns when needed
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