Host/Hostess - Canoe Club, Part-Time

PALMETTO BLUFF INVESTMENTS LLC•Bluffton, SC
•Onsite

About The Position

The Host/Hostess position will primarily greet and assist guests in a positive, welcoming and professional manner. The Host/Hostess will anticipate guests’ needs, and respond appropriately with a sense of urgency. They will also maintain a proactive approach to solving any guest’s questions or problems. Finally, the Host/Hostess will bid farewell to guests, using their name when known, and encourage them to return to the establishment.

Requirements

  • Must be have strong communication skills and ability to multi-task is required
  • Must be able to read and write in English proficiently
  • Ability to follow directions well, make quick decisions, and keep organized while under pressure
  • Must be able to operate a multi-line telephone
  • Must have a positive attitude, be self-motivated, polite, energetic and a willing learner

Nice To Haves

  • Previous hotel or restaurant experience preferred
  • Previous exposure to high volume restaurant environment preferred
  • Basic computer skills and experience with computer based reservations systems preferred

Responsibilities

  • Consistently following Food & Beverage sequence of service utilizing all proper procedures standardized by venue managers and chefs
  • Assisting in providing analytical support and decision making tools to leadership team to help exceed desired business results
  • Working as a team and effectively communicating with management, chef and service staff in order to fulfill and address any issues or needs requested by guests and or other Associates
  • Greeting and seating guests and controlling the flow of guests coming into the restaurant, bar and lounge while under pressure.
  • Answering telephones and directing calls where necessary
  • Overseeing daily restaurant reservations, pre-assigning seating where necessary, and communicating with management, service staff and chefs and special guest needs, requests, and VIPS
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