Turf Club Host/Hostess

Zia Park Casino Hotel Racetrack•Hobbs, NM

4d•Onsite

About The Position

We are looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Requirements

Strong customer service and interpersonal skills are required.
Ability to work as part of a team and to promote cooperative approach between departments.
Ability to work unsupervised.
Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions and procedure manuals.
Ability to read and communicate verbally in English.
Written communication skills in English may also be required.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Employee must be able to qualify for licenses and permits required by federal, state and local regulations.

Responsibilities

Greets guests in a timely manner and initiates conversation with guests.
Operate cash register: take money and make change, as required.
Keeps tables neat and orderly by removing glassware no longer in use. Clears and resets tables for next seating.
Adheres to all responsible alcohol serving requirements as dictated by the state; requests identification from guests ordering alcohol when legal age is questionable.
Anticipates guest needs when possible.
Communicates with servers, bartenders and managers regarding guest requests.
Complete assigned opening and closing side work.
Provides Marquee Service to every patron and employee.
Perform duties in a safe manner; report any potential safety hazards to management staff.
May be required to answer questions when a manager is not available.
Must work well under pressure, and meet multiple and sometimes competing deadlines.
Adhere to all corporate and local policies, procedures, and operating guidelines.
Must at all times demonstrate ethical and cooperative behavior with guests, co-workers and leadership.
Performs other duties as may be assigned by department and/or company management.