VUE 34 - HOST/HOSTESS

GATE•Jacksonville, FL

6d•Onsite

About The Position

The River Club is one of the most premier places to work in Northeast Florida. Take advantage of a unique opportunity to work with a breathtaking 360-degree view of downtown Jacksonville and the St. Johns River. People are our greatest asset, and we are currently seeking people like you who have a desire to join our team.

Requirements

Good communication skills required.
Must be able to interact with members in a positive manner in order to assist them during their dining experience.
Must have working knowledge of dining room service and POS system.
Knowledge of common laws of courtesy.
Must be able to work on feet, moving about at a quick pace for several hours at a time.
Must be able to lift, carry, and move items up to 25 pounds, to include furniture, trash, glasses, dishes, ice, beer, wine, liquor - individually, or racks and/or trays, or by cases.
Requires strong organizational skills.
Must be able to work independently.
Must exceed customer/team expectations.
Must be in proper uniform, crisp, clean, and in good repair, upon entering the property, including wearing name tag.
Demeanor must be professional and welcoming.

Nice To Haves

Food & Beverage hosting experience preferred but not required.

Responsibilities

Ensure Members have completely enjoyed their visit to the club by acting professionally, controlling the flow of seating, having a positive attitude, learning and using members names, exceeding members expectations and being a team player.
Answering phones, taking reservations and maintaining the podium and its organization.
Answer phones in a professional and courteous manner.
Accurately take reservations for the dining room and club events.
Confirm all reservations for lunch and dinner.
Greet members and guests immediately with a smile and warm greeting.
Assist members and guests with any requests and control the flow of seating in the dining room.
Assist fellow team members and other departments wherever necessary to maintain positive working relationships
Become proficient on all appropriate equipment and safety features.
Maintain menu cleanliness.
Ensure all side work is completed thoroughly at the beginning and end of each shift.
Perform other jobs that will assist in quality member service as assigned by the Dining Room Manager, Membership Director and General Manager