Part-Time CityGate Grille Host/Hostess

CityGate Hospitality•Naperville, IL

5h•$16 - $18•Onsite

About The Position

This individual is responsible for greeting arriving guests, seating, establishing rapport and assisting with their overall restaurant experience.

High school Diploma or equivalent education.
Background in Customer Service or experience working in a restaurant.
Excellent verbal and written skills.
Neat and clean appearance.
Ability to work in a team environment.
Must have a flexible schedule and be available to work nights weekends, and holidays.

Meets arriving guests with cordial greeting, escorts to assigned tables, issues menus, and solicits rapport in order to accommodate specials needs or requests.
Assigns sections and notifies servers of new guests in their section to ensure the guest receive immediate attention.
Maintains a highly visible appearance in the restaurant during the entire shift and helps servers and bartenders when necessary.
Manages and controls reservation book (open table) to ensure quality service.
Maintains a highly visible appearance in restaurant during entire shift.
Elicits feedback from departing guests on their experience and service.
Exhibits a professional appearance and maintains a friendly, cheerful and courteous demeanor at all times.
Answers telephones using the standard greeting in a pleasant & professional manner.
Takes complete and accurate messages and/or reservations from guests.
Keeps a clean and organized work area at all times.
Attends daily pre-shift meetings.
Maintains a complete and up-to-date knowledge of all menu items, daily additions and beverages offered.
Follows hotel and departmental policies and procedures.
Understands applicable emergency procedure and evacuations.
Performs related duties as assigned.