Host/Hostess - Holiday Inn VA Beach North

The Harrison Group, Inc. • Virginia Beach, VA

15h

About The Position

Duties/Responsibilities:
Welcome guests to the venue.
Provide accurate wait times and monitor waiting lists.
Manage reservations.
Escort customers to assigned dining or bar areas.
Provide menus and announce Waiter/Waitress’s name.
Greet customers upon their departure.
Coordinate with wait staff about available seating options.
Maintain a clean reception area.
Cater to guests who require extra attention (e.g. children, elderly).
Answer incoming calls and address customers’ queries.
Assist wait staff as needed.
Performs other duties as assigned.

Requirements

• Understanding of restaurant etiquette.
• Familiarity with health and safety regulations.
• Experience in managing reservations.
• Demonstrable customer-service skills.
• Excellent communication skills (via phone and in-person).
• Strong organizational skills with the ability to monitor the entire dining and bar area.
• Availability to work in shifts as needed.
• Good physical condition to walk and stand during an entire shift.
• Previous experience as a host/hostess preferred.
• Must successfully complete restaurants training course.
• High school diploma; hospitality certification is a plus.
• Prolonged periods of standing and walking.
• Must be able to lift up to 25 pounds.

Nice To Haves

• Previous experience as a host/hostess preferred.
• hospitality certification is a plus.

Responsibilities

• Welcome guests to the venue.
• Provide accurate wait times and monitor waiting lists.
• Manage reservations.
• Escort customers to assigned dining or bar areas.
• Provide menus and announce Waiter/Waitress’s name.
• Greet customers upon their departure.
• Coordinate with wait staff about available seating options.
• Maintain a clean reception area.
• Cater to guests who require extra attention (e.g. children, elderly).
• Answer incoming calls and address customers’ queries.
• Assist wait staff as needed.
• Performs other duties as assigned.

Benefits

• 401k
• Paid time off
• Health, life, dental, and vision insurance

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees