T Sat. & Sunday 9:30-3:30 (White Rock)

Ascension Coffee Company•Dallas, TX

About The Position

The Host(ess) is a support position for the Hospitality Team, responsible for managing the flow of guests into the dining area, balancing and rotating sections, managing reservations and the waitlist, and communicating with the Hospitality team. The role also involves engaging with guests to support an excellent guest experience, assisting with running food and drinks as needed, and maintaining the cleanliness and sanitation of the Host(ess) stand. The successful candidate contributes to an inclusive, quality-focused culture through thoughtful communication with team members, customers, and consumers. They are coachable, approachable, and impactful in how they communicate with people at all skill levels.

Requirements

Host/Hostess experience.
Reliable transportation and ability to travel to all locations.
Ability to work nights and weekends.
Strong team-building skills and clear communication.
Strong organizational skills, problem-solving ability, and resourcefulness.
High initiative and self-management skills, and willingness to take direction.
Ability to stand for extended periods, approximately 8 hours each workday.

Responsibilities

Manage seating for guests during peak times.
Rotate sections to support timely service and fair access to tables for servers.
Communicate clearly with guests using a high standard of hospitality.
Engage with guests to support an excellent guest experience.
Assist with running food and drinks as needed.
Maintain cleanliness and sanitation of the Host(ess) stand.
Contribute to an inclusive, quality-focused culture through thoughtful communication.
Receive and implement feedback quickly.
Build strong interpersonal connections with people of all skill levels.
Communicate concepts in ways that help individuals understand and engage.