Host/Hostess - Full-Time, Evenings

Texas Health•Dallas, TX

11d•Onsite

About The Position

Host/Hostess – Food and Nutrition Services Bring your passion to Texas Health so we are Better + Together. This role is in a fast-paced environment feeding an average of 450 patients a meal. It is a very diverse & inclusive team that focuses on exceptional patient care, working together to serve patients with graciousness and courtesy. For more than a half-century, Texas Health Dallas has been at the forefront of health care in North Texas. We’re an 875-bed, Magnet-designated, full-service hospital serving our community in and around Dallas since 1966. We specialize in cancer care, cardiology, neurosciences, women’s services, and emergency medicine. Plus, we’re a renowned Level III neonatal intensive care unit, a Comprehensive Stroke and Bariatric Surgery Center of Excellence and provide wellness services, outpatient surgery and women’s imaging services. Texas Health Dallas is a Joint Commission-certified Primary Stroke Care Center, a Level I Trauma Center, a Cycle IV Chest Pain Center, and a designated Magnet hospital. We’re a top choice in North Texas for cancer and emergency services, bariatric services, cardiac care and much more.

Requirements

6 Months experience in a food service position or applicable customer service experience. Req
FHC - Food Handlers Certificate 30 Days Req

Nice To Haves

H.S. Diploma or Equivalent Pref
Restaurant or Healthcare experience and prior supervisory/leadership experience pref

Responsibilities

Serve patient meals, assist with set up and prepare snacks accurately and timely according to procedures.
Returns to the patient room within a reasonable period of time to pick up dirty tray and to confirm satisfaction with the patient. Comply with hand hygiene, patient identification, and personal protective equipment (PPE) requirements.
Utilizes basic diet therapy training to assist patients in selecting correct menu items as needed.
Maintains food safety requirements according to HACCP and department standards in the performance of all duties.
Maintains clean and orderly work area, ensuring compliance with health department and facility requirements.
Monitor, prepare, and deliver floor stock to designated units according to FIFO and check for expired product and/or prohibited food items. Check and log refrigerator/freezer temperatures on the nursing units.
Demonstrate excellent customer service skills at point of service and in resolution of complaints/concerns/ questions.
Performs other job duties as assigned by supervisor/manager.